VuoriReviews of vuoriclothing.com

I had an awful experience with Vuori where payment failed with several different debit and credit cards via all their different payment methods. They clearly have payment processing issues with the UK. Customer service was rubbish. They initially apologized, then said that they had escalated it to their leadership team, before I finally got an email from them saying that they could not serve me at this time, without any further information or explanation. They've successfully turned off an enthusiastic customer. If you are in the UK, avoid.

Bought a T-shirt and board shirts and the quality is really bad, after two washes the T-shirt looks balled up and old ! Really disappointed considering the price , I would never purchase their items again … vs gant or others really inferior quality.

Loved their clothes while on holidays in Seattle. Bought a top and joggers for about $300 AUD. Wore them on my flight home to Australia but the act of carry my babies nappy bag on my elbow crease through the airport has ruined the top, terrible pilling on the inside of both elbows. For the price it’s not the quality you expect. I thought by reaching out to Vuori directly they might be keen to remedy the issue but they kept passing the buck back to the retail store in the US I purchased from, which as I’m back in Australia isn’t really worth my time or expensive. Very disappointing experience.

Ordered a t-shirt and after couple washes the seam unraveled and shirt couldn’t be used. The customer service asks you to submit forms, send several different pictures - I’ve spent way too much time with responding about a 50 dollar shirt. Better order from Nordstrom

Bought an item and cant return as it gets sent from USA. Crazy as they have there own store in the UK, not happy.

Worst customer’s service ever ! So incredibly disappointing, I just can’t purchase from them again . Oh , and good luck getting your money back when you return something, excuse after excuse , they talk over you and argue like a toddler when you call. I told them I was going to file a dispute on PayPal and they told me that if I did that they won’t give me my money back for at least 75 days, threat much ?? This company went down hill QUICK!

I have over 10 pieces from Vuori, all that I love. It wasn't until one item started coming apart only after 6 months of wearing it that I had to deal with customer service. No warranty. 0. Not a manufacturers warranty, no happiness warranty, no "oops we messed up" warranty. Nothing. I'm sad to say but I will not be supporting this business ever again. Back to Lulu Lemon.

This company is a fraud. they never delivered my order and refuse to assist with the issue!