Bobby M.
Nobody replied to me when asking for a…
Nobody replied to me when asking for a return. I still haven’t gotten a response to any of my emails

Global Innovation in Lithium-Ion TechnologyVTOMAN is a pioneering global brand at the forefront of lithium-ion battery technology, specializing in R&D, precision manufacturing, and omnichannel distribution of cutting-edge energy solutions.Our mission is to empower modern lifestyles through intelligent, sustainable power systems that transcend traditional boundaries.Smart Solutions for Every JourneyCrafted for versatility and environmental consciousness, our ecosystem includes:▸ Ultra-Portable Power Stations - Silent, emission-free energy for outdoor adventures and emergency preparedness▸ Next-Gen Automotive Tools - High-performance cordless systems engineered for automotive maintenance efficiency▸ Innovative Car Accessories - Eco-conscious utilities designed to enhance driving experiencesDriven by Global ExpertiseOur multinational team unites visionaries in battery science, IoT connectivity, and user-centric design from Silicon Valley to Shenzhen. This fusion of global insights enables us to deliver breakthroughs that prioritize:▸ Safety - Rigorous UL/CE-certified quality control▸ Intelligence - IoT integration for remote monitoring and smart energy management▸ Sustainability - Eco-friendly materials and recyclable packagingEmpowering Progress, Simplifying LifeVTOMAN is more than energy storage - we engineer freedom. By transforming raw power into user-friendly solutions, we enable seamless transitions between work, exploration, and everyday resilience. Join us in reimagining what's possible with clean, intelligent energy.
us.vtoman (vtoman.com) has 373 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Industrial Supplies · Santa Ana, California
Excellent

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373 approved reviews, newest moderated first
Bobby M.
Nobody replied to me when asking for a return. I still haven’t gotten a response to any of my emails
Angela H.
Receiving this product that I had seen on a YOUTUBE channel I follow. LJ &Oree… When I seen how it works and what all it does I knew I had to have one. I am also happy it came with a bag! This is a great product! And shipping was quick!
Response from us.vtomanFeb 2, 2026
Thanks for choosing us, hope you get tons of use out of your new gear!🥰🥰
Paul
Purchased product from Vtoman eBay store with 2 year warranty- product failed after 18 months yet Vtoman refused to repair under warranty. They wanted another $150 from me to send out another unit, which I refused to pay. There is a long forum on Facebook where other buyers have paid this extra $150 and either not received any replacement product or received another defective unit. When I refused to pay extra, Vtoman stopped responding to my messages. This is a crooked company, selling defective product without any warranty backup. BUYER BEWARE! In response to Vtoman reply..... I have seen your company use this excuse across multiple platforms..ie we do not control Ebay sales...we are not responsible for Amazon sales etc etc. If I buy an Apple product, it does not matter where I buy it...I can walk into an Apple store anywhere and they will back their product. This a deliberate strategy by Vtoman to delay and avoid warranty responsibility. You answer here on TrustPilot but nothing ever changes re the poor quality of your product nor re your failure to shirk your warranty obligations.
Response from us.vtomanFeb 2, 2026
We sincerely apologize for your bad after-sales experience with the Vtoman eBay store purchase! Our official website only handles after-sales for official store orders and has no direct jurisdiction over eBay store business. But we take your issue seriously and will try to feed it back to the brand's relevant team for follow-up. Could you please provide your eBay order number, product model and other purchase info? We’ll submit it to speed up the processing.
Christian
Die Webseite hat kein Impressum abgebildet.Daher würde ich vorsichtig sein und nichts bestellen.
Response from us.vtomanFeb 2, 2026
Vielen Dank für Ihren Hinweis! Können Sie uns bitte konkret mitteilen, welche Probleme Sie mit der Webseite haben oder welche Informationen Sie fehlen? Wir werden es umgehend prüfen und bearbeiten.
C.
We ordered three items, but were not informed that we would receive three separate shipments. This caused extra time and effort for us
Response from us.vtomanFeb 2, 2026
We apologize for the inconvenience caused by the separate shipments! Due to the size and weight of the three items, we had to arrange delivery in three parcels. Thank you for your understanding and patience!
Scott C.
This is my 4th battery that i have purchased. We love them and have needed to use them. I am using the smaller battery for my fishing boat to keep things charged up.
Response from us.vtomanFeb 2, 2026
Thank you so much for your loyal support! 🤩 Hope every fishing trip is smooth and fully charged, and we’re here for you whenever you need more gear down the line!
William R.
You sent me a bag. Not the charging cable for the flash speed 1500.
Response from us.vtomanJan 15, 2026
Customer service has been notified to prioritize your request. Please wait a moment; a representative will contact you shortly.
chokis G.
Thank you ,this very nice equipment I have a issue ,about solar panel ,we should push botón “ turn On “the Vitoman due to charge energy by solar panel ; i have rest house ,so my idea was to leave solar panel ready to charge Vitoman by panel ..but i cannot because somebody have turn on Anyway im graceful with my purchase Regards
Response from us.vtomanJan 15, 2026
Dear Customer, Thank you for your kind words, simple words are the biggest recognition for us. We will continue to endeavour to provide you and our other customers with higher quality products and service levels. If you have any questions, please feel free to contact our official email: [email protected] We will be happy to serve you. Last but not least, thank you again for your kind comments and we wish you a happy life! Best regards. Vivi