us.vtomanReviews of vtoman.com

Response from us.vtomanMay 5, 2024

Hello We are very sorry to have given you a bad shopping experience. We are committed to providing our customers with the best service and products, but we are sorry that we could not meet your expectations. We have a perfect after-sales protection system, please don't worry. As we were on holiday during Labour Day a few days ago, that's why we couldn't reply your message in time, now we are back to work and will deal with your needs as soon as possible! We will test the product again according to the problems you encountered, and we look forward to bringing you a different feeling next time! You can contact us by email if you have any questions! We will be happy to serve you! Thank you for your comment and have a nice life! Best regards, Vivi

Response from us.vtomanApr 27, 2024

Hello Thank you very much for your comment. We are committed to providing better services and products to our customers and always put our customers first, so we will constantly strive to improve ourselves and bring you and other customers a better sense of shopping experience in the future. Your positive reviews are the best feedback you can give us, which is deeply gratifying and reinforces our determination to provide our customers with an exceptional experience. If you have any questions, please feel free to contact our official email: [email protected] We will be happy to serve you! Last but not least, thank you again for your interest in vtoman and we wish you all the best! Best regards. Vivi

Response from us.vtomanApr 27, 2024

Hello Thank you very much for your comment. Since our review types are categorised into service experience as well as experience using the product you are using, you can also receive our invitations. We are committed to providing our customers with the best possible experience with our products and services, and your positive feedback is the best feedback we can get! At present, vtoman is during the summer promotion campaign, the discount is strong, you can pay more attention to the information on the official website. We look forward to serving you further! If you have any questions, please feel free to contact us at [email protected], thank you again for your comments and we wish you all the best! Best regards. Vivi

Response from us.vtomanApr 27, 2024

Hello Firstly, thank you for your review and we apologise for any inconvenience or distress caused! Due to the existence of the refrigerator hibernation, the refrigerator hibernation, energy storage can not monitor a machine in operation does exist automatically shut down the situation, you need to manually open the machine, but other continuous work of the product is generally not affected, please rest assured! We are always committed to providing customers with better products and services, so we will focus on this issue in the next production plan, and strive to bring you and other customers a better shopping experience next time! If you have any other questions, please feel free to contact our official email: [email protected] for technical support! We will be happy to help you! Last but not least, we would like to express our sincere apologies to you again! Wish you all the best! Best regards Vivi

Response from us.vtomanApr 26, 2024

Hello, Thank you very much for your kind comments and love for vtoman! It is a great honour to have our products by your side every day! With the encouragement of your positive comments, we will put more effort to improve our service and product quality, and look forward to bringing you and other customers a better buying experience in the future! If you have any questions, please feel free to contact our official email: [email protected] for technical support, we will be happy to serve you! Last but not least, thank you again for your recognition and we wish you all the best! Best regards. Vivi

Response from us.vtomanApr 24, 2024

Hello Thank you very much for your kind review, your support and affirmation means a lot to us! It will inspire us to provide a better experience for every customer. We will continue to work hard to ensure that you and our other customers receive better service and products in the future. If you have any questions, please feel free to contact us at [email protected], we will be happy to serve you! Finally, we wish you a happy life! Best regards Vivi

Response from us.vtomanApr 24, 2024

Hello First of all, thank you for your comment. I am very sorry to have given you a bad shopping experience. Because we belong to the official mall, so we can't see your specific order number, you can send the order information as well as the product video together to our official email: [email protected] We will arrange the staff to dock with the Amazon platform to try to help you solve the problem! Follow-up you need to buy products, we recommend that you choose the official mall, we have a more perfect after-sales service can provide you with a long warranty period and artificial services, will certainly bring you a different shopping experience! Finally, again for any inconvenience and distress brought to you to express our most sincere apologies! We look forward to serving you further! Wish you a happy life! Best regards, Vivi

Response from us.vtomanApr 24, 2024

Hello Thank you very much for your kind review, your support and affirmation means a lot to us! It will inspire us to provide a better experience for every customer. We will continue to work hard to ensure that you and our other customers receive better service and products in the future. If you have any questions, please feel free to contact us at [email protected], we will be happy to serve you! Finally, we wish you a happy life! Best regards Vivi