Madelaine P.
Very amazing communication and customer support
They made the whole process effortless. Communicated very promptly and answered all my questions, didn’t try to over sell. Everything is super user friendly.

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
VTM Vending (vtmvending.com) has 209 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Madelaine P.
They made the whole process effortless. Communicated very promptly and answered all my questions, didn’t try to over sell. Everything is super user friendly.
Kyle P.
Jarrett was a huge help, the videos on YouTube came in handy forsure! The AI assistant is also a huge help. 100% recommend this company and look forward to purchasing more machines within a few months.
Michael M.
Salesman Jacob has been awesome
Bryton R.
Corey and the whole staff is great
Response from VTM VendingMar 24, 2026
Thanks for the shoutout Bryton! Super pumped for you and the growth of your business! -Corey
Benjamin R.
Support is responsive, machines are easy to setup, and delivery was fast. I wish there was some developer options for integrating with my accounting/inventory software but everything else works well.
Response from VTM VendingMar 12, 2026
Thanks so much for the review! We agree with you on the developer/integration need and have it on our roadmap. Mike
Odis S.
Dakota was great help highly recommend!!
Response from VTM VendingMar 10, 2026
thank you Odis! Always here to help if you need anything!
Anthony B.
Dakota has made this process super easy and stream lined. He is very knowledgeable on the industry.
Response from VTM VendingMar 10, 2026
Thank you Anthony! Happy to help you build the best route PA has ever seen!
Jeanette A.
Dakota was very helpful. I’m looking forward to my new business venture.