VrjewelReviews of vrjewel.com

I am so disappointed with this business. Three weeks after placing an order, it had still not shipped and I'd received no updates. And I understand that there are shipping delays and jewelry is made-to-order, but at least let customers know — it seemed like they had simply forgotten my order. I tried to get in touch with them through multiple channels, but I received no response, so I had to open a PayPal case. After opening the case, they instantly shipped my package. I received my order a week later, and saw that it had been shipped from India. They have a US business address listed, so they could be a little more clear on their website about where their jewelry is shipped from. Their website in fact has very little information, so I looked at their Etsy page, where they state that they ship from the US using DHL or FedEx. None of that was true in my case. The ring itself is beautiful and appears good quality, so I'll give them credit for that. However, there is noticeable dirt/dust on the back of the gemstone that I'm finding very difficult to clean. If I didn't have to pay for return shipping, I would be sending it back.