VrjewelReviews of vrjewel.com

I would not recommend buying jewelry from VR Jewels. The ring looked beautiful when it arrived, but one of the stones fell out in less than a month of normal wear. Instead of standing behind a $1,300 piece of fine jewelry, they pointed to a 14-day repair policy and expected me to pay for the repair and shipping. Fine jewelry should last longer than a few weeks. Nice appearance, but poor quality and disappointing customer service. Stay away.

I purchased their products and was delighted. They are beautiful, of excellent quality, with beautiful designs, attention to detail, fast delivery, and excellent customer service.

They offered money through a website to give a review. After giving the review, they deleted the post without paying. All these are their bought reviews. They are scammers.

O que fez minha experiência inesquecível,foi a deligência da empresa,o prazo de entrega cumprido,e os preços serem para todos bolsos.sem muitas palavras para não parecer idolatria,eu super recomendo!

I recently discovered VRjewels, and I’m truly impressed with their work. Each piece of jewelry feels special — you can tell it’s carefully handcrafted with attention to detail. The stones are beautifully hand-picked, and the designs carry a touch of elegance that makes them stand out. Overall, VRjewels represents exactly what they promise: quality, excellence, and timeless beauty. I’m so happy with my purchase and will definitely recommend them to anyone looking for fine jewelry that truly shines.

Disappointing experience. I have bought from them before which is why I went ahead and placed another order. Three weeks since placing the order I did not receive any communication as to the status of my order. I had to reach out few times to see what’s happening. I would have appreciated if they were open about delays. I am ok with delays but no communication about it is what is disappointing. After few tries, they finally shared fedex tracking, however it showed some place in New Jersey and wasn’t useful enough as the status remained item not received by FedEx for weeks. Again no response to this. Finally I received my item and saw it was shipped from India and had nothing to do with FedEx tracking they provided. The jewelry as such looks pretty but makes me doubt if it is genuine given all that it took for it to reach me. Too much hassle to go through all this and would not purchase from them again.

I ordered a toe ring. The package came to home sealed, but the box was EMPTY. I have tried to reach them via phone, email, and social media. They will not respond. This makes me believe all of those 5 star ratings are FAKE. I’m going to write to all of the retailers that they use to sell their items via third-party. This place is unreliable and a fraud. Keep your money and sanity. DO NOT ORDER FROM THIS PLACE.

I ordered a pendant. VR jewel claim it was "refused" on delivery. The concierge has CCTV and confirmed no attempted delivery was ever made. I have contacted VR Jewel by email and they just say to contact the American Courier that doesn't reply to emails either. I have spent almost £200 on an item and VR make no effort. Avoid at all costs. Terrible customer service