Karina
The flower Dresses are to big
The flower Dresses are to big The green dress is very nice I need to send back the flower dresses bsck Thank you very much
Vrilu is listed under Clothing & Underwear.
Vrilu (vrilu.com) has 370 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Karina
The flower Dresses are to big The green dress is very nice I need to send back the flower dresses bsck Thank you very much
Angela P.
I ordered two dresses. Both came not as expected. Anyway I kept one which wasn’t supposed to be made out of polyester but I’m pretty sure it is as I hate polyester so always check the material information but, funny thing theres no label inside the dress with the material information on it. I contacted them and information given by the customer service despite offering 30 days free return stated due to the amount the cost to ship back to Dubai it’s too expensive so they offered me 10 usd refund on a 39 usd product. After a lot of back and forth I will receive only 29 usd refund without having to return the dress I will never wear. So firstly. Consumer rights incorrect information given on purchases. However if this is the case that’s fine but they should make people aware.
Angelina W.
I ordered three items worth $139. None of them fit, and the fabric was not as expected. I asked how to go about returning the items. They first offered me $80 and to keep the items. I said no thank you because they’re no good to me, I would like a full refund. I was told I had to pay for return postage, so I settled on a refund of $110. The next day I see one of their ads on Facebook that states ‘free returns within 30 days’. I messaged them again saying that they lied about the return postage and that they owed me $29. They asked me to return the items so they can give me the full refund and I was told to pay local postage fees. After a lot of emails back and forth, they continue to avoid answering my question as to whether the return postage will also be refunded. I’m still none the wiser. They lied and now avoid dealing with the issue. Very bad, avoid at all cost!
Rosalie S.
I received the product early than I expected knowing there are delay’s on all deliveries Happy with all the petit dresses that I ordered can not wait for summer to show off those dresses thank you from Rose
Will L.
Excellent service every time
Lynne
My dress came in super quick time! It’s absolutely beautiful. I would recommend it. True to size.
Åsa K.
Klänningarna kom som förväntat
janine R.
Ordering was easy , quality of clothing was good, but unfortunately the items were not suited to my shape. Customer service was very good.