VRAIReviews of vrai.com

Elan was very helpful and knowledgeable. Easy to discuss things with, appreciate all his great help

Christopher has been great throughout the process. Very well informed and so patient! I came to him initially for the engagement ring and now we are shopping around for my ring and the wedding band. Absolutely recommend booking an appointment with him!

I cannot recommend purchasing from Vrai enough. I’ve purchased from Vrai on two occasions now, the first time being in December 2021 when I purchased an engagement ring, matching necklace and earrings for my then fiancé and again now in 2024 as I am buying her a matching tennis bracelet to complete the set for our first anniversary. When I was buying the engagement set I had tremendous help from their sales associate Queena, who helped me decide on how to find the best options within my fiancé’s preferences of a pear stone and how to make the most of the full set I decided I wanted to purchase in addition to the ring. That support looked like multiple zoom calls with brainstorming from Queena and feedback on my plans in each. I also want to highlight that Queena was very conscious of the budget I told her I had in mind which was something I really appreciated. When buying the bracelet more recently I had a few different ideas in mind and I worked with a different sales associate Sarah Marks to help complete the order. I expected it going in after my first experience and again, I had wonderful customer service where she and I discussed how this new addition would work with the other parts of the set and she was also very mindful of my budget. In both instances purchasing I had no problems with delays in order fulfillment, shipping timing or issues getting in contact with the company. It was an easy purchasing experience and I have recommend the company to everyone I know in the market for engagement rings. The jewelry itself is stunning and my wife frequently is asked by her friends where her ring is from. I appreciated the price/ct ratio in Vrai’s offerings as I simply would not have been able to afford a similar sized engagement ring from a company that didn’t produce its own diamonds. The conflict-free nature of the product is what brought us to the company but now it honestly just feels like one of many reasons I will continue buying from Vrai.

I had an exceptional experience with Elan at VRAI! Elan made the entire process smooth and enjoyable. He took the time to explain every aspect of diamond shopping clearly and patiently, ensuring I felt confident and informed. His expertise and thoughtful approach turned what could have been a stressful task into a delightful journey. I highly recommend Elan for anyone looking for guidance in finding the perfect ring!

My partner and I had an appointment with Christopher at the West Hollywood showroom. Christopher was especially caring and attentive, as we began our journey looking for the ideal engagement ring. He gave us a clear and informative breakdown of the types of rings available, and pricing. And despite all the time we took looking at rings, he was not overly pushy to sell (which was very much appreciated!).

My fiance & I have loved everything about VRAI. From the design to the service, the experience they provide is stellar. We just checked the last box for our wedding to-do's getting our wedding bands, and Elan Baxter was our man for the job. His knowledge made us confident with our choices and his warmth & charm made us feel like we were royalty. Thank you Elan & thank you VRAI for making this chapter in our lives that much more memorable! Cheers! Ben & Leslie

Christopher was well prepared for our meeting & went above and beyond helping me pair my rings. He was so patient & kind, not to mention personable & down to earth. I learned so much on our 30 minute call. Also, getting an appointment at a time that worked for me was so easy. Thank you for making my wedding ring shopping experience special and easy.

Luke and the team in Chicago went above and beyond to make our proposal a success!!! Amazing customer service despite not having control of shipping times. If not for them our proposal would have been ring-less. Thank you VRAI team!!