VoiplyReviews of voiply.com

Inexpensive but for residential users their website is badly coded (links and controls that do NOT work) with a very limited set of user controls. The controls for Blocking and Allowing phone numbers are not intuitive, poorly laid out/coded and have conflicts. Best to only use the blocking function. The cell phone APP is very quirky and the Robocall blocker is barely functional if needed ! When using "Help" the first contact is supposedly A.I. but never understands the question and after 3 attempts states it will transfer you to an agent - Skip the wasted time by typing only one word as your FIRST question "AGENT" it will transfer you to a human agent but expect a 5 to 20 minute (or longer) wait. Once you get a human agent service improves but be SURE to FIRST inform them that you are a RESIDENTIAL customer or they will offer solutions ONLY available to Business customers. The agent will work to take care of your issues but many times they can only "escalate" to a tech or manager. On the plus side, porting (takes 7-10 days) works, setup is simple and the call quality is very good, much better (and cheaper) that POTS / Landline.

Number still hasn't been ported. Have been waiting but keep getting asked to review.

Phone has not worked for a week

The purchase and ease of, was very easy and straight forward. However, there was an issue with the Port Out of our phone number, which we had for 30 yrs. During the purchase we were advised that the Port out could take 7-10 days. The link to the Port Out page never appeared, in fact, I was taken back to the Dashboard page several times. We waited for several days and then someone said they could no call us, we had Dial tone throughout, so I mistakenly returned all the previous supplier's equipment.

My internet was not good with their service. Only had it for less than a month and I had to go back to my original service.

I'm not satisfied with my new service at all! It takes forever to get a dial tone and making and receiving calls is a real hassle. I may have to quit altogetther and send everything back to you!