satisfied C.
The people online and over the phone…
The people online and over the phone were from the U.S., not India or Bangladesh, and could actually speak English without some heavy foreign accent. That is appreciated. They were polite and explain everything well, including what the new bill would be. The transition was simple. A little better communication would help telling how when changing from on voip to another, you simply have to change the old device for the new once the porting of the number is complete. That was not written down clearly, but I figured it out.
