James P.
it is a scam...lost hundreds of dollars…
it is a scam...lost hundreds of dollars to them...they never answer. i cancelled and they still charged my account.e
Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.
VNYL (vnyl.org) has 240 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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James P.
it is a scam...lost hundreds of dollars to them...they never answer. i cancelled and they still charged my account.e
Michael H.
This started out as a great product. You pay for your membership, and then you pay for shipping. You get charged the membership fee no matter what. You only pay the shipping once they send your included albums. The problem is you have to remember to login and select a vibe before they ship anything. Once the reminder emails stop coming (I got them for 3 months and then they stopped) you're on your own. Cancelling is not possible. There is a number to call, which never connects. As a final negative point I can't currently login to the site because they've got an expired Google API call. Update 07/05/2023 - I emailed 06/12 requesting a cancellation and received a late reply (7 days?) stating my subscription had been cancelled. I was billed the 20th of every prior month and was not billed in June. It appears I am successfully unsubscribed. (hello @ vnyl . org)
Hay
AVOID THIS COMPANY, they have terrible costumer service I tried to cancel but the only way to is by calling a number and to people with anxiety calling somebody really isn’t the best option. I tried emailing them but after a day of emailing back and forth just to be told I don’t have an active membership when I can log into my account and they’ve taken money from me. They sell records nobody has even heard about and just isn’t even worth the amount of money it is.
Nathan W.
I reviewed one of my credit card statements earlier this week. I found that for the past several months they have been charging me $40 a month, but haven't sent me any records in months! It's a rip off! I am going to report them to the better business bureau!
classicmarble
How are you still in business??? Didn't want it as a gift and they refused to give back money...
Ann B.
After YEARS of paying monthly because i couldn’t get ahold of anyone to cancel my subscription, someone has finally listened and canceled my subscription. Went to make another attempt at reaching someone to see they’ve finally had enough of taking my money!!! Money I’ll never see again because they made it so impossible to speak to anyone. I’ll trash this company until the day i die
Alisha R.
Absolute scam. My daughter started to sign up, never completed her subscription and they charged her. Can't get a person on the phone and they are "open" 4 hours a day. I have been emailing customer service with no success for over a week but I am convinced it is a bot not a person. AVOID THIS COMPANY!!
Mike S.
A company passing cheap unheard of vinyls as curated and unique. I did my research, artists most likely give these vinyls away to this company as they are desperate for attention in the industry. Good for them, bad for customers. Avoid at all costs.