VNYLReviews of vnyl.org

Tried the first 3 months 3 album first, only got one, afterward it automatically charge me for another 3 month. Never received refund... Sucks

If I could give them 1 star I would! Terrible service. Takes forever to get items in the mail. Takes forever to get a response from customer service. When you sign up and fill out the questionnaire about what you like don’t even take it seriously because VNYL doesn’t care. They send you obscure unheard of cheap records that don’t fit into any genres you ask for. There was a question that said what do you not want in your box and I said NO ROCK! And guess what I received all rock albums. Do yourself a favor and pick up what you like anywhere else and run do not walk away from this sham of a company!

The worst. Ordered in November for Xmas gift, found out it doesn’t ship until Jan 7 so I called for refund. No way they said, it’s against our policy. I said fine. January 7 goes by and no notification of shipment, I wait a bit longer. I email on Jan 29 and they told me it was shipping that day...I got a notification a little after informing me they made a label and USPS is waiting for the product. Feb 1 rolls around and USPS is still waiting so I email again and Vnyl tell me that it will USPS will probably scan it over the weekend and for me to “ Hang Tight” Well the weekend goes by and still USPS is waitin for the shipment so I email again and I was told to wait a few more days due to me being a international customer. I ask why not just give me the refund and so we don’t have to go through this mess. He responded that if it isn’t scanned by the following Monday I would get a refund. Well it did get scanned on the day that corresponds with their regular shipping day. I did get my record 3 months after ordering it and it was just the worst. Worst subscription experience ever. From the service right down to the product.