VNYLReviews of vnyl.org

Prior to ordering my first record through vnyl I made a Discogs account and added everything I own to avoid receiving doubles. I also listed a few bands under the “do not send” category due to me owning all their work already. The first record I received was a double. I was annoyed but tried again the second month. After waiting two months for it... Yet again, a double. This time one of the bands I specifically asked not to receive. When I reached out to customer support I was advised to “share the music”. No apologies or offers to exchange the records. This company is a joke and I would never recommend them after this experience. Vinyl me please is the way to go.

This was a horrid experience. I bought express shipping and had to wait 2 weeks. Not only that i don’t even f*king know what I got. I’ve never even heard of the type of music they sent me let alone the band. I did everything they recommended to get my experience right but it was bad. Your better off buying your own vinyls yourself

Very slow delivery, and TERRIBLE customer service. I signed up for a three-month (three records per month) subscription in May. It's now September, and I still haven't gotten my third order. They will also charge you for a renewal without notifying you, and they DO NOT do refunds. I emailed them three days after a renewal was processed (which I only found out about by happening upon it on my bank statement), and they responded over a week later with a "there are no refunds" and that my renewal would be changed to store credit. Problem is, the store credit was for $66 instead of the $99 I was charged. If I can't get a refund, I at least expected them to actually give me what I paid for. I was so excited about discovering new records each month, but this has been such a terrible experience. Stay away from this company.

Definitely stay away from this company. The customer service and business model that charges you without sending products is no good. This company won't last. Please save yourself the aggravation. It is a great idea that is executed poorly. I am a small business supporter but this I can not recommend.

Not going to call it a scam, but I'll tell my tale and let you judge for yourself. I signed up for a 3 month pre-paid subscription (via Groupon). Before I received the 3rd shipment I was charged for another month. I asked them the pause/cancel my subscription at that point and explain and/or correct that charge. No response to that request and multiple additional emails have gone unanswered. Once I was (finally) able to find a phone number I was told they would look into it and get back to me. A week later, still nothing... They said they are very busy and backed up, yet they found the time to send evidence to get the dispute I submitted to my credit card company reversed. Inaccurate evidence, as well. So now I get to spend time on the phone with Discover disputes department tomorrow because I've given up getting help from VNYL.

CHANGE YOUR CARD INFO IMMEDIATELY! They charged my card for my purchase but never updated the status of my order. I waited patiently then I got concerned so I reached out to their customer service email provided on their site. No replies from customer service and then they charged my card a 2nd time and I've yet to receive anything from them! I tried to cancel/pause my account but again no reply from the customer service team. I, then, realized their site is so badly built that you can enter anything in as the card number and they'll accept it. Hopefully, when try to scam me again, they'll fail by charging the fake numbers I put in there!

It is absolutely a scam!!! No responses to inquiries. Frequent billing with no product. DO NOT JOIN THIS CLUB, you will get robbed!!

‪@getvnyl is a Rip Off! Do not join, their site sucks, they don’t respond to questions and worst off all, they don’t send you anything! THIS CLUB IS A SCAM!‬