VNYLReviews of vnyl.org

Subscribed and didn't like the curating. Easy, I'll cancel the subscription, right? Wrong! I left multiple messages, sent multiple emails. Never got a call back as promised, I'd have waited on the line if the call didn't automatically get disconnected. The emails I sent to the listed emails came back as undeliverable....each time. I ended up going to my bank to dispute a transaction; because I was clearly stuck. Today I got an email from them saying I can't just dispute a charge; here's the fun part...because I never tried to cancel. Oh I did. You best believe. Which is exactly what I told them. At any rate no more transactions are allowed to be charged by them. Stay FAR away.

Paid for a 3 month subscription, never received anything but still charged. No one has ever responded to me and I have had to involve the bank to try and get the money back. It’s over £100 so not cheap, have tried emailing multiple times and messaging on Instagram but just ignored. PLEASE AVOID.

Rip off. Music is poor. Connection is poor. Start charging you asap without permission even if it’s a gift. Would never use them.

Absolutely terrible. After filling out the artists and genres I like in detail and including access to my Spotify I was sent 3 albums that weren’t remotely related to anything I said I enjoyed or listened to. After receiving my shipment I tried to cancel my subscription by calling. Nobody answered so they sent me an email to address my concerns. I emailed back to say I wanted to cancel my subscription and after sending multiple emails they still have not replied. Since then I have been charged for two more months and have yet to receive my shipment from the first charge. Their entire service feels like one big scam. You are much better off shopping your local record stores or using discogs to get something you actually want.

When you give someone a gift through VNYL, they will make them add a credit card to your account and keep charging them past the gift date. There is no way to cancel your account online. They make you call or email, and no one picked up during business hours.

If it sounds too good to be true, it is. This is easily the worst vinyl subscription service. The whole premise is a straight lie. No integrity, no creativity, no worry. They send what they want and make up some half ass rain for what they sent. You can't return or exchange, either. It's like the reverse of city trash services. They bring you the trash instead of taking it and it's yours forever instead of forgotten about

I was given a gift for three months. They use your credit for future purchases for themselves. I cancelled. They billed me for 4 months, claiming gifts were auto renew. Do Not use them.This is a scam. I purchased nothing and they billed me $159.66. This was a gift like a gift card The vendor does not re bill it each month. Their records are people you never heard of and probably don't want to hear anyway. Instead of promoting their company thru gifts and having people renew on their own.. They rather steal your money rather than having you join them. They get the gold finger award for worst customer service ever. I received no refund. Do not use Vnyl they are a rip off!

Worst company ever. They literally just take your money every month and if you forget to get on their site and “pick your vibe” they ship nothing, collect your money and there is no way to see that money again. It’s a scam. Cancelling is impossible. I finally just signed up a cancelled card so they can’t take my money anymore