VizioReviews of vizio.com

Purchased a Vizio TV in March of 2022. TV failed in November 2022 after a software update. TV is now DOA with a "blinking" power light. After about 1/2 an hour of diagnostic over the phone with a Vizio rep, it was deemed to be needing replaced. Vizio then requested a credit card from me to send me a 'Refurbished" TV. According to their own Warranty, a refurbished TV no longer has a factory warranty. Why can't they just sent me a shipping label to return the damaged TV under factory warranty, fix it & then return it back to me?

TV had issues right out of the box being as I bought it for my grandchildren the minor glitch I noticed didn't seem to be an issue unfortunately I was wrong one of my grandkids 10 years old hit the watch plus free Vizio button on the remote this locked the TV into the watch free plus Vizio owned streaming service there is no possible way to get out of this service the TV software is so screwed up it locks you in you can move the cursor to try to get out on the input screen but it kicks right back to watch plus free you can't get into the menu you can pull the plug and hold the power button for 20 seconds doesn't help it still goes right back to the watch plus free making it a Vizio streaming service only monitor not a TV Vizio refuses to refund will only replace it with the same piece of junk that I already have that I don't want Walmart refuses to take it back saying it's Vizio's problem and Vizio doesn't want to refund it why would I ever want another one of these junk TVs after going through 3 days of hell with Vizio's supposed customer service department as well as Walmart's useless customer service department as well as the stores customer service desk refusing to take it back I had the sales receipt all the original paperwork but not the Box so I'm stuck with $150 piece of Vizio garbage run people don't buy this piece of junk save yourself hours and hours of anguish and screaming and crying grandkids cuz their TV doesn't work right out of the box I rate Vizio is below garbage TV was purchased September 23rd of this year a month in useless

AVOID THIS COMPANY AT ALL COSTS. We bought a tv for mom and it went busted after a couple of years. I called to ask for help and they said it is not economical for them to fix the tv. So it is not economical for them!!! how about my mom?? Is it economical for a retiree in her eighties to buy a new tv after 3 years. Terrible quality product. Nothing to be compared to any well known brand and the support sucks. Save your money and buy a good tv from a good company that cares about their product and their customers.

Bought a Vizio 70 inch ultra tv 1/2/2021. Have had numerous problems (tv sound wouldn’t change, sound was distorted, changing inputs would turn the tv off, and some other issues). Now my screen is going out, 1.5 years after purchase. The first rep I talked to said get the receipt and they will take care of it. I asked to confirm this before getting off the chat (I live an hour away from Best Buy and couldn’t get my receipt online). I’ve now wasted hours getting the receipt to be told it is out of warranty when they have my purchase date from the start. Their recommendation: buy another tv. Terrible company, DO NOT BUY A VIZIO

I bought into the Vizio environment. I have their P-Series Quantum TV and Surround Sound Bar with Dolby Atmos Wireless Subwoofer. I heavily research products I'm going to spend a bunch of money on and ended up purchasing these. I did not regret my purchase. For the price point, both products are phenomenal. The tv's picture quality is amazing and the dolby atmos is crazy. I started having problems with the HDMI ARC not registering any signal, and having to hard reset every time I had the issue. It wasn't often and didn't bother me. Until it started happening more frequently, and now I have to hard reset the soundbar almost every time. The tv has gotten super laggy (i.e. when navigating menus; selecting things; loading apps) and I've factory reset it multiple times. You cannot install or uninstall apps, so I can't uninstall anything I haven't been using. I wanted to like this company so bad. I contacted customer service about the soundbar crapping out and not receiving input and having to hard reset. She asked if it was in the window of its 1 year warranty, and of course it isn't. The soundbar is just shy of being 2 years old. She said since it isn't under warranty, there wasn't anything she could do. The near $600 5.1.2 Channel Home Theater Surround Sound System, with Dolby Atmos broke in under 2 years, and they can't do anything for me? I'm pretty butthurt, but swearing at the customer service rep isn't going to do me any good. So I'm here, warning you reader, if you decide to spend your hard earned money on Vizio, get the damn extended warranty. The products are amazing at that price point, but they aren't going to last. Buy nice, or buy twice. To Vizio, I know this doesn't hurt your giant corporation in any way, but you've lost me forever. I hope I can say that for anyone who reads this review.

Got vizio TVs and 5.1 surround sound that all work well. I even have a Vizio TV from 7 or 8 years ago in my kid's playroom that still works as well as the day I bought it. Good value and well made to last.

They were sued for selling YOUR tv viewing habits without you knowing about it! We made the mistake of buying two (a 65" and a 55") and both of them were glitchy as hell. You hit the remote and it takes like 3 - 5 minutes for the tv to turn on. You try to change channels or switch to streaming and by the time it changes.

While these TVs look good in the store and have a reasonable (seemingly) price I bought a nice 70” Vizio model, nice eh? Within a few months I started having problems, no problem right, I have a year warranty. Call support, they use the script method of support, every person is given a list of basic things to do; reboot reset your tv and others. The very basics that do fix the problem for a week maybe. They aren’t interested in actually helping you, no; their aim is to bluff you past the 1 year and not actually fix the problem so they are off the hook; nothing was ever actually fixed! Nobody ever actually looked at the tv. I am lucky in that I am a computer tech so I just got fed up with their crap and fixed it myself. This is possible because a smart tv is a computer with a very nice screen, nothing more! I spent $1k and got a tv that starting going bad within months, absolutely no helpful support and had to buy the parts (new boards) and fix it myself. If you want that experience buy a Vizio!