Vivtone Hearing AidsReviews of vivtone.com

Good customer service website easy to navigate price was very good

Really like the Edge BTE hearing aids. Sound is crystal clear and comfortable to wear. I had used the super minis for about a year but were not as easy for me as the Edge. I was able to use them immediately after orienting myself to them. My only issue , hence the 4 stars in lieu of 5 is that they came from IBstone not vivtone and when I called customer service was told that they are part of vivtone. It would have been helpful to know that beforehand and that you use the vivtone not IBstone for the warranty.

I’m looking forward to see how they perform in various environments

These work well and are fairly easy to get used to. I have two pairs and so far the second pair is fine but the first is a bit off andaftercharging one side does not always work. After another re charge it then works. But a good buy and certainly as good as the $5000 ones

In all honesty I give the hearing aids 4 stars but customer service 2 stars. They promised 3-5 days delivery time and then ships USPS who in My opinion is the slowest most unreliable carrier out there. The hearing aids stayed in Shreveport USPS 5 or 6 days! After the XPure arrived and were fully charged and paired with my I-phone we could not get the volume increased. I called customer support and talked with Nina at length with no help, she finally said I might consider returning them. After the hassle of finally getting them, my wife & I started trying to figure this out. We lucked up on the Hz chart and saw the high volume limit was set very low. We increased this and problem fixed- they are now working as they should. I will send another review in a few days!

It’s early to write a review. But so far it’s been quite simple to get to know the devices, set them up with the proper tips, and insert them. Definitely can tell a difference in hearing.

XPURE hearing aids are working very well. Setup was easy and love the Bluetooth accessibility. Customer service has been excellent

Easy to order and fast delivery