Vivtone Hearing AidsVivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lee, Lyons G.
Cindy was efficient and timely in providing the necessary guidance in getting the hearing aid working in a proper manner . I feel confident that Cindy can provide help again if the need arises. She was very pleasant in providing the helpful guidance. Lee, Lyons GA
Michelle
Cindy in customer service was prompt with email replies to both of my questions. She even included a video to help with my mechanical difficulties. In the end, the issue was user error & I figured it out. I also had called in but after hours & got a call back. I need to say terrific customer service. Might I suggest that with this review system, you could arrange a different method of verification or maybe delete that part. I had written my review on my phone & didn't have another access to my gmail for the code.
Kelley C.
Cindyhelped me obtain the warranty since I didn't have the order number, she was able to look it up and put the warranty on the hearing aids. The hearing aids were easy for my husband to set up, they fit nicely, he can hear and they are by far better than the $5K hearing aids he had in the past.. Cindy is a very helpful, kind, customer service representative..Thank you for yiur help.. K.Campbell
Giora B.
Everything went well from ordering, shipping and usage. I never realized how bad my hearing was, till I tried this hearing aid. As soon as I put them on, I started to hear"
Eric
Good customer contact and quality hearing aids
Fred K.
The Hearing aids perform better than ones costing many times as much. Great communication and help from Cindy. Ten stars for her.
Richard H.
I really like my new pure hearing aids. They fit well and I can not tell if I have them in or not. The app on my iPhone works perfectly. The hearing test and setting up of the aids to match my individual hearing loss was easy to accomplish and works perfectly. The volume controls and mode controls on my phone make adjustments easy and fast. I am very pleased with the portable recharging carrier. This is a well designed system that satisfies my hearing loss.
Dave The O.
Very quick response, polite, instructions for possible fix exactly diagnosed the problem. 5 stars for Cindy.
