Vivint Solar Reviews | Read Customer Reviews of vivintsolar.com

Vivint Solar Reviews | Read Customer Reviews of vivintsolar.com

Vivint Solar reviews

198 approved reviews, newest moderated first

Pierre P.
Apr 6, 2019
No problems
No problems, quick and efficient work.
Response from Vivint SolarApr 11, 2019
Hello Pierre, we are happy to hear that you are satisfied with the installation. Thank you for leaving us a review!
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Patricia L.
Apr 3, 2019
I was having an issue with my camera and doorbell!
Eric, was very knowledgeable and had very good customer service. He insured that I was satisfied and that the camera and doorbell were on line before he let me go. Pat Liddell
Response from Vivint SolarApr 4, 2019
Hello Patricia, we are happy to hear that you received good customer service! However, this is Vivint Solar, we do not service cameras and doorbells. We would love for you to pass your positive review to Vivint Smart Home!
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Tuong
Apr 1, 2019
There are still panels missing on my…
There are still panels missing on my roof by just 3, which wasn’t as promised on the contract I signed and was told. I am disappointed, I will be contacting again in regards to what’s next to do either a cancellation or they have to complete their job and add the left over promised pieces
Response from Vivint SolarApr 4, 2019
Hello Tuong, we are sorry to hear about this frustration. We want to help, please send us an email to [email protected] with your contact information so that we can reach out to you! Thank you for bringing this to our attention.
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Pastor G.
Apr 1, 2019
VIVINT SOLAR #1
William Jordan is stellar as a sales representative. He was honest, forthright and answered our EVERY question to our COMPLETE satisfaction! ALWAYS followed up with a phone call and was in constant communication keeping me apprised of what stage of the installation we were at. NO surprises! The installation team of manager, Mike and his crew were OUTSTANDING! Hustled and PROFESSIONALLY installed panels and control panel! Even painted the flex conduit with left over paint I had to match the exterior stucco. CLASS1 service
Response from Vivint SolarApr 4, 2019
Hello Pastor George, we are so happy to hear about your experience with William, Mike, and the installation crew! Thank you for leaving us a review.
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Kadija K.
Apr 1, 2019
My experience has been very pleasant
My experience has been very pleasant! Ishmael Camp has stayed on top of keeping me informed on next steps throughout the entire process. He has gone above and beyond to ensure my process goes smoothly. Everyone I've encountered has been very friendly, courteous, and professional.
Response from Vivint SolarApr 4, 2019
Hello Kadija, we are happy to hear about your pleasant experience! And we are glad Ishmael help communicate with you throughout the process. Thank you for leaving us a review!
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Mike M.
Mar 31, 2019
It is not fully funtioning yet
It is not fully funtioning yet, however so far so good
Response from Vivint SolarApr 1, 2019
Hello Mike, we are happy to hear that you have had a positive experience so far. We understand that it can be frustrating waiting for your system to receive permission to operate. If you have any questions or concerns about the process please reach out to us at 877-404-4129. Thank you for leaving us a review.
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David G.
Mar 29, 2019
You are the best
You are the best... Mellisa was the best supporter and great communication thru the whole process.... She had the correct answers to all my questions and concerns... She is the best.
Response from Vivint SolarApr 1, 2019
Hello David, we are happy to hear that Mellisa was a fantastic resource for you during the process of solar! Thank you for leaving us a review!
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GIRARAJ
Mar 29, 2019
I'm interested in saving the most money…
I'm interested in saving the most money on my power. Solar will save me over $45 a month vs. staying with my utility co! Tony Tenorio & Jordan King answered all of our questions & did a great job explaining the program.
Response from Vivint SolarApr 1, 2019
Hello Giraraj, we are happy to hear that you are excited about the benefits of solar energy. We are happy that Tony and Jordan were able to answer all of your questions. Thank you for leaving us a review!
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