Vivint SolarReviews of vivintsolar.com

So far there has been very limited communication on what exactly is going on for this project. Our salesman said he would be in touch with us to let us know what is happening, he did not and has not unless I contact him multiple times. When I did contact him he states “my apologize I thought (name of person) was keeping you informed. That happened multiple times, not just once. Also, I was told the original plans for the solar panels were changed and we did not receive the updated plans, which we were told we would receive the new plans by the salesman. We did not. Nor did we receive an explanation as to why the plans were changed. We still haven’t been given an answer as to why the plans were changed. We did not receive anything. We are not happy things have been poorly communicated to us. Also most importantly we were extremely angry that the installers who came to instal the solar panels left all of their trash in our garage, roof, driveway and yard. Sharp, metal objects were left in the driveway, such as screws and excess cut metal pieces. These pieces if we did not do a once over in our driveway would have punctured our tires and as we all know tires are very expensive (we have a truck and car). Screws and excess metal and plastic left on the roof. Also all of the cut plastic left in our garage and driveway. So let me ask you this question. If I was invited to your home and trashed it and left trash all over your home, would you be happy to pick up after me, let alone want to pick up after me? I absolutely think that answer is “absolutely not!” So why do that to other people’s houses? So what that tells me is, these actions are occurring to many customers of yours, not just me. I would suggest everyone in your company starts to treat people’s houses with respect and not trash them. As well as treating the people who live in these houses with respect as well. I will be sure to tell others by word of mouth how my experience has been with your company. I’m sure there will be many people that rethink their pursuit for your business in the future.

Very informative and kept me updated every step of the way. Process was very smooth....I’m still trying to figure out ‘what’s the catch?’

I am very appreciative of the process & attention that it has been provided to my project of moving to solar. VIVINT has shown professionalism and customer care excellence, all around... Thank You

A slow but steady process with no glitches! Working great.

I have always been intrigued with solar energy and Vivient made it simple to have it installed. The technician that initially approached us was friendly and well versed on the whole process. I was kept I informed of along the way. Overall, highly impressed!

We went solar a few years ago and have really enjoyed our experience. Much cheaper power and really easy to do. I would have done it much sooner had I known it would be so easy.

Workers were all very courteous and professional and were diligent about cleaning up after themselves. Already recommended your company to my neighbor.

Anthony was great with us, not misleading at all and very helpful in answering all our questions