vivienhair.comVivien is a store of hair extensions, our hair are all made of 100% human hair.Vivien hair offers Virgin and Remy hair extensions, as well as wholesale and custom services. High quality products and customized service.Vivien Beauty—Bring Your Hair To Life!
vivienhair.com (vivienhair.com) has 40 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingHair Care & Styling · San Francisco, California
Excellent
Hair Care & Styling · Rancho Cucamonga, California
Excellent
Hair Care & Styling · North Hollywood, California
Excellent
Hair Care & Styling · Corona, California
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40 approved reviews, newest moderated first
Kelsey M.
Great customer service. They are upgrading my order, while the product I ordered is currently not in stock. I appreciate their commitment to customer satisfaction.
Response from vivienhair.comJul 6, 2026
Thank you so much for your kind review! We're delighted to hear that you had a great experience with our customer service. Customer satisfaction is always our top priority, and your appreciation means a great deal to our team. Thank you for choosing Vivien Beauty!
Kamila B.
The hair extensions arrived and the shade wasn’t what I had expected. I contacted customer service and asked for a refund. They followed up shortly and provided details on how to return. I followed the instructions, returned the package, paid for shipping to return, and tracked the shipment. They received my return but never refunded any of the order. When I reached out not once, not twice but three times, they never responded to any of my emails. The package was delivered back to them and they didn’t even have the capacity to refund me or email me back. Awful customer service and an absolute scam of a refund. Do not and I repeat do not buy from them.
Response from vivienhair.comJul 6, 2026
We're truly sorry to hear about your experience and understand your frustration. We've already reached out to you by email regarding your case and are committed to working with you toward a resolution.
Roza S.
I only buy my extensions from them. Best quality and customer service.
Response from vivienhair.comJul 6, 2026
Thank you so much for your continued trust and support! It means the world to us that you choose Vivien Beauty for your hair extensions. We're thrilled to hear that you've been happy with both the quality of our products and our customer service. Your loyalty truly means a lot, and we look forward to serving you for many more orders to come!
Megan B.
Vivien hair has the best quality 100% human hair,! And the staff are so helpful and kind! I will only buy my extensions from vivien hair!
Aashka D.
I had a really positive experience with Vivien Hair’s customer support team. They were quick to communicate, transparent about stock updates, and offered flexible solutions to make things right. All of their pieces are great quality, and I really appreciate how responsive and helpful the team has been throughout the process. Even with holiday delays, they stayed professional and kind, which made the experience feel smooth and reassuring. Thank you to the Vivien Hair team for the great service!
Jennifer B.
Great customer service! Looking forward to the extensions.
ashley T.
I have ordered several different sets of extensions and been extremely satisfied everytime! Always arrives on time with great quality!!
Jessica C.
I love Vivian hair extensions! They have the best customer service and the quality is excellent! I will definitely be buying all of mine and my clients extensions in the future from Vivian hair.