Nancy W.
I was disappointed that no matter how…
I was disappointed that no matter how well I took care of these extensions they would tangle up terribly bad and were dry & unmanageable. ☹️
Response from vivienhair.comAug 28, 2025
Hi Nancy, We’re truly sorry to hear about your experience. This isn’t the result we want for any of our customers, and we’d love the opportunity to make things right. Could you please reach out to us at [email protected] with your order details? Our team will personally assist you to find the best solution. Thank you for sharing your feedback, it helps us improve and serve you better. Warm regards, Vivien Customer Care Team



