Founded by veterans from Google and Apple, VITURE is a global pioneer in the XR industry, redefining immersive experiences and next-gen digital consumption through cutting-edge technology, sleek design, and user-centric innovations.
VITURE (viture.com) has 277 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
viture.com
Website
viture.com
Category
Appliances & Electronics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Meilleur Sav, mes lunettes étaient abîmées et je ne l'ai remarqué qu'après plusieurs mois et ils ont été très réceptifs et rapides pour résoudre le problème!
Response from VITUREJul 6, 2026
Merci beaucoup pour votre avis ! Nous sommes ravis que notre service après-vente ait pu résoudre rapidement le problème de vos lunettes. Votre satisfaction est notre priorité !
JA
Jason
Super helpful customer service
I had an inquiry about the Viture Beast Glases, as I thought the connection to my windows PC couldn't be established properly. The customer services helped me right away and on point. We could figure out how to install the software properly and now my beast runs with Windows perfectly. Multitasking has never been easier and the customer service's help was on point. Thank you so much again!
Response from VITUREJul 6, 2026
Thank you, Jason! We're glad our support team could help you get everything set up on Windows. Enjoy your multitasking setup!
MK
Ml K.
Excellent product
Excellent product. Well organized customer service
Response from VITUREJul 6, 2026
Thank you for the kind words! We're glad you're happy with the product and our customer service.
JD
Joseph D.
Great customer service
Great customer service! Warranty replacement with no heartburn!!!
Response from VITUREJul 6, 2026
Thank you, Joseph! We're glad the warranty replacement process was smooth for you. We appreciate your support!
KO
kokaina
Kundensupport ist top
Ich hatte technische Probleme mit meiner Brille und habe den Kundensupport kontaktiert. Sie haben sehr schnell geantwortet und mir eine neue Brille zurückgeschickt. Ich bin von der schnellen und freundlichen Service und der Qualität der Produkten sehr begeistert.
Response from VITUREJul 6, 2026
Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass unser Kundensupport schnell reagieren und Ihnen eine neue Brille zusenden konnte.
AN
Alex N.
I’ve had a few interactions with Viture…
I’ve had a few interactions with Viture after purchasing my PRO glasses directly from their website, and I have only positive things to say. Their support is fast, friendly, and professional. Highly recommended.
Response from VITUREJul 6, 2026
Thank you, Alex! We're glad our support team has been fast, friendly, and professional. We really appreciate the recommendation!
RH
Ric H.
Exceptional Customer Service
I purchased these Luma Pro glasses to enhance video game play. Le’me tell ya, when I turn on the Immersive3D app, the experience is amazing. I’m currently playing Avatar: Frontiers of Pandora and these glasses make it feel like I am really there. The large screen displays super sharp details and the audio quality is surprisingly good.
The SpaceWalker app provides a unique opportunity for productivity with up to 3 virtual screens. The ability to limit movement along any of the axis (roll, pitch and yaw) is helpful.
But aside from the tremendous features these glasses have to offer, the real standout for me has been Viture’s customer service. Early on, I had an issue with the glasses and, rather than exchange them through Amazon I decided to reach out to Viture. They have been incredibly responsive, provided detailed and helpful information, and have been extremely pleasant. Seriously, I sent one email to them on a Saturday evening and on Sunday morning, I received a thorough, thoughtful, well-written response. Even a year after my purchase, the customer support staff respond immediately to my concerns and work with me to resolve any issues. They have earned my deepest respect and gratitude.
Response from VITUREJul 6, 2026
Thank you so much for this thoughtful review, Ric! We're delighted the Luma Pro glasses have enhanced your gaming and productivity, and that our support team has continued to be responsive even a year later.
DP
Derek P.
Very helpful customer service
Very helpful customer service, the world would be a better place if everyone was so polite and helpful
Fantastic
Response from VITUREJul 6, 2026
Thank you so much for the kind words, Derek! We're so glad our support team could help and made a positive impression.