viteramen.comReviews of viteramen.com

These people are an absolute scam. Placed an order in October and in February I reached out to them for an update and they said it would be several more months, months! Do not trust them.

You'll be lucky to ever get your order. I placed an order in June 2025 and it's now February of 2026 and I STILL HAVE NOT RECEIVED IT! Every time I reach out, they say "oh just be patient, it's shipping out by the end of this month". I guess shame on me for being fooled four different times now. There are other healthy ramen companies. Skip this one.

terrible experience, never even got my product after purchasing and refuse to refund. Id say think twice if your tempted by those anime collabs

Ordered an expensive set last year in October. It's been 4 months, still nothing. They keep moving the delivery month. Absolutely terrible, would never recommend. Edit: 7 months after the promised delivery. Still nothing. They promised delivery in April. That won't happen since it's April 30th.

Ordered on the 1st of September for the offer Vite Ramen had on their nanoboost supplement drink powders, fast forward to December, nothing. I wrote to customer service about no longer feeling confident that I would receive my order and wanted a refund and was met with radio silence. To make matters worse, the CEO Tim will constantly flood your email inbox with emails full of venting and trauma dumping about company issues that you didn't sign up for. The final straw for me was him sending an email about wanting to build a vite ramen kitchen. That was enough. To not fulfill orders, to refuse refunds and not respond to emails but happily venting, trauma dumping and asking for money because you want a new kitchen is utterly disgusting. I'm an autistic person myself, I tried to extend my compassion but i've had enough. You can't take money with the promise of giving a product, not give the product and then ask for more money. To not fulfill my order in almost 6 months, ignore my emails and to not give a refund in a time where it is needed. As an autistic person myself, I am disgusted to have given patience and compassion for things going on, only to be left with cold silence, that's not how this works.

I have been a viteramen subscriber since 2019 - so 6 years - and despite their constant delays in shipping, I was a fan of the product. I introduced multiple other people to it. But my experiences in the last few months have forced me to abandon the product and write this review In Oct 2025 I opened a Pro+ Savory Vegan and it was inedible, I was pretty sure there was something wrong/spoiled in the flavoring pack. I emailed them immediately and only got a reply after 1.5 months. I replied back and haven't heard anything (it's been another 1.5 months). I feel heartbroken. I love the product. I've had to rethink my daily cooking plans. In the past 30% of my meals were viteramen but now I've decided their customer service is bad enough that I have to switch to another product.

So disappointing. The ramen is good, but I placed an order five months ago and haven’t received it. The confirmation email originally said it would take 2-3 weeks. They didn’t reply to multiple inquiries about the order until over three months had passed, then wrote to say it would arrive in late November or early December. It is now early January and it has not come.

Good products, but almost everything is VERY delayed, sometimes up to a year after they said it would ship, and it's hard to get ahold of customer service. If their ship times were more accurate it would be better