Great prices and free shipping on orders over $99 at VitaminShoppe.com. Shop our huge selection of vitamin, nutrition, and alternative health supplements.
The Vitamin Shoppe (vitaminshoppe.com) has 118 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
vitaminshoppe.com
Website
vitaminshoppe.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
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Most recent review: August 2026.
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Their prices are good but beware if you order online , I'm sure they sold my email address to some marketing company because they won't deny it. Now I get these spam emails daily about stuff I'm not interested in and places thanking me for signing up that I've never heard of , etc. There ought to be a law against doing this. Still order from them for best price but give a phony email address. I wonder if the marketing company knows they're soliciting no one? I don't want them notified about this because they'll have my email address again and do the same thing. Words to the wise.
JF
Joseph F.
Deceptive Business Practices
Vitamin Shoppe Corporate Office March 6, 2018
300 Harmon Meadow Blvd
Secaucus, NJ 07094
RE: Deceptive Business Practices and Damages
To whom it May Concern,
On Jan 30, 2018, I placed an order #144821635512 for 3 Body Nutrition Trutein 45/45/10 Blend of Whey 4 Pound Powder VANILLA BEAN @ $49.93 each for $149.78. Upon receipt of the delivery package (1Z9367YV0304105987) I discovered the order was wrong. I immediately called the number on the manifest enclosed within the package. I was told by the The Vitamin Shoppe representative to discard the mistaken product and that a correct product would be immediately sent.
A month passed with no replacement. I was forced to spend over an hour on the phone with Jet and The Vitamin Shoppe representative on the evening of March 5, 2018 without a satisfactory resolution. On the morning of March 6, 2018, I again contacted Jet and asked to speak to a supervisor and that request was denied. I also contacted The Vitamin Shoppe and was instructed that it was not there problem to resolve. I have spent over three hours being bounced between two companies, both companies making false and misleading representations, both companies unable to provide the product I paid for a month ago.
I have just ordered the Corporate Certificate of Good Standing long form at the cost of $250 through the NJ.Gov website to receive the corporate information of addresses and corporate officers for both Jet.com.inc Entity # 0101031812 and the Vitamin Shoppe Entity # 0100953339, that I was refused by multiple Jet.com.inc and Vitamin Shoppe representatives. Fortunately, Rhode Island Courts have award substantial damages against for companies acting with similar behaviors.
I will be willing to discuss offers of settlement, until I receive that requested information for the New Jersey Government. Upon receipt of the Corporate Principles, I will be filing legal action to recover the funds taken from my family, compensation for the extensive time invested to recover my losses and damages as a resulting from the actions of by both companies.
Sincerely,
Joseph Ford
Cc. Rhode Island Attorney General's Office
Washington County District Court
EL
Elle
Echoing the reviews below
Very, very poor customer service at VitaminShoppe.com. Out-of-stock items listed as “Ships within 24 hours,” multiple unanswered emails though their own Feedback Forum, discourteous agents operating Live Chat… Overall, incredibly poor communication and a dreadful shopping experience.
Avoid the lure of the occasional coupon and avoid VitaminShoppe.com. It is not worth the trouble. I would recommend GNC or of course Amazon for nutritional supplement purchases.
RM
Robert M.
The website is misleading
The website is misleading. It shows items that are not available in stock for delivery. Had to wait 2 weeks until the order got cancelled because the items were on backorder. These happened to me on 3 separate orders.
The customer care agents are horrible, 50% of them have no idea on how to place an international order or check if the items in question are available for shipping. However, the other agents do know how to handle these type of issues. One agent was very rude when i pointed out she doesn't know how to check the availability, she ended up hanging up on me after being very rude on the phone.
I would advise to check other website for supplement. They currently don't have any 5lbs whey or casein protein available to ship. No Optimum Nutrition Gold standard, No Dymatize, No Muscletech, No MusclePharm......
SE
Sentra2002
posted a bad review of a supplement on …
posted a bad review of a supplement on their website that never got posted. It shows that the reviews on the website can not be trusted. if bad reviews are filtered out, good reviews are probably fake. Never trust vitamineshoppe reviews
AN
andy
Meh.
This site always have the ingredient, magnesium stearate, in the products. This thing keeps breaking me out.
Not everybody reacts the same way as another; you should at least research the ingredients before you blindly put it into your body. With such cheap products, I'm not that surprised with the side effects.