The Vitamin ShoppeReviews of vitaminshoppe.com

Bad experience. They accepted my order with 3 different items, only one of them shipped at the end. The second item was out of stock, and they sent an email about it promptly. But the web site kept showing "processing" (in fact, it still does). More than a week later they sent me two email about the third item - one read "out of stock, choose something else", the other - "sorry, this item will be delayed, it will ship in a week". It turned out the first email was correct. The only thing that saved them from a one-star review is a network of brick-and-mortar stores, one of which was able to mitigate this bad experience to some extent.

I used to shop at this site but no longer do. Their business practice has changed lately. They have deceptive practices about the availability of the products they sell. When their website shows that an item is available and, ready for same day shipping, it should not take them 2 weeks to ship it. It happened to me on more than one occasion. All in all, I am dissatisfied with the way they do business!!

The products they sell are decent vitamins. However, this company's marketing practices leave much to be desired.