Kimberly C.
Price was too much
Price was too much
Response from Vital Records GovAug 8, 2022
Hi ! Thank you for your positive rating. Rest assured that we will keep improving our services in the future to maximize customer satisfaction.

Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.
Vital Records Gov (vitalrecordsgov.com) has 409 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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409 approved reviews, newest moderated first
Kimberly C.
Price was too much
Response from Vital Records GovAug 8, 2022
Hi ! Thank you for your positive rating. Rest assured that we will keep improving our services in the future to maximize customer satisfaction.
Donald G.
Overall went well, just timing based on mailing everything. Depsite the time, process was relatively simple
Response from Vital Records GovAug 8, 2022
Hi Donald! Thank you for your positive rating. We are grateful to hear that you are satisfied with our service. Rest assured that we will keep improving our services in the future to maximize customer satisfaction. We couldn't thank you enough for your kind words. You inspire us to do our best every day. You are amazeballs!
Kirk P.
There was a problem with my forms arriving in the mail. And weeks later, my check to Louisiana still hasn’t been cashed. So what’s up with that? Your service was easy to use and the people I spoke to on the phone were very helpful, but there were problems.
Response from Vital Records GovJul 18, 2022
Hello, Kirk. We appreciate the time you have taken to leave us your feedback. We sincerely apologize for the service you claim to have received. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Unfortunately, the Health Department is experiencing delays due to the big number of applications. These processes are internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. We apologize in advance and hope to make it up to you in the future. Thank you!
Valued C.
I think it's ridiculous for me to be sent to another site for them to research my info which I provided to them, pay them $89.00. Then they filled out a paper sent it to me to sign. Then I had to send it to you for another $9.00 this system is so stupid and it's crazy. It needs to change just use 1 site like you used to.
Response from Vital Records GovJul 18, 2022
Hi! We appreciate the time you have taken to leave us your feedback. We are sorry our service didn't reach your expectations. The process required by the Health Department to obtain a certificate requires state fee. This process is internal to the health department and we have no control over them. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!
Joshua M.
Scam. Charged me $89 for their services then sent me a sheet of paper to fill out and mail in the the state along with a check for the states processing fee. For $89 I didn’t expect to do 90% of the work. My wife was able to get the needed document cheaper, faster and elsewhere.
Response from Vital Records GovJul 6, 2022
Hello, Joshua. We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service, your application will have to be mailed to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case, and a detailed notice to make sure your application will be completed without errors. Please contact us by email to offer further details, so we can address your concerns and do our best to help resolve them. Thank you.
Patricia C.
They were very good however State of TN is very lax in responding and will never let you speak to a real human on telephone for information
Response from Vital Records GovAug 8, 2022
Hi Patricia! Thank you for your positive rating. We are grateful to hear that you are satisfied with our service. Rest assured that we will keep improving our services in the future to maximize customer satisfaction. We couldn't thank you enough for your kind words. You inspire us to do our best every day. You are amazeballs!
Grover M.
Very easy to use and fast with results.
Response from Vital Records GovAug 8, 2022
Hi Grover! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you. We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!
Russ Z.
Great service, would use again !!!
Response from Vital Records GovAug 8, 2022
Hi Russ! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!