VitalChekReviews of vitalcheck.com

I wish I read these reviews before ordering from Vital chek. I originally ordered my husbands death certificate and experienced poor customer service. Every representative tells you something different. I finally received it but I needed additional 4 certified copies. After 5 months I received 4 copies of documents with the raised seal stating “No Record”. They made the mistake with the date of death and I have to pay for apply again. Waste of time and money. E. Ciccarella

I paid this third party to obtain a document on my behalf and was informed that delivery would take approximately 140–150 business days. After making five follow-up phone calls and waiting 177 days, I was again told to continue waiting. Prior to this, I had been informed that voicemail messages had been left for me; however, no such messages were received. During my most recent call, I raised the issue of reimbursement and was informed that I would be contacted by the end of the week. Due to the continued delay, inconsistent communication, and lack of resolution, I gathered all relevant documentation and immediately contacted my bank and filed a complaint with the Better Business Bureau.

I would not recommend this service to anyone, avoid at all cost, unless you don’t need your documents any time soon. I have been waiting for a death certificate since September, first the website check status was pending and now it has been processing for a while, how long does it take to process one piece of paper, I regret using this service, I thought I could save myself a trip to the vital records office but that is not the case. I wasted time and money with this service. I still have to make a trip to the vital records office in which I should have done in the first place. I think that any company that can not fill an order within a month should not be in business.

As a taxpayer, there is no reason whatsoever that I should have to pay for vital records relating to me or my family considering that I already pay outrageous amounts of taxes. FURTHER, the fact that our government is too useless to be able to process records themselves and instead, outsource to a third party business that takes forever to fulfill records and charges outrageous fees is utterly reprehensible.

I requested for a birth certificate for our son. It listed one document to prove my relationship with him. I gave them a copy of my passport data page. I paid 68$ for the service plus the 6$ to request the birth certificate . After weeks i got an email that i have to submit a marriage certificate proving I am the mother. My passport data shows my name and last name which is the same as my son. How much more legal can this be? I wouldn’t use them. All the money I sent and paid went for nothing.

They charged me $60 for what i could have gotten for $20 at the town clerk birth certificate LIVE AND LEARN - dont use them go to the county clerk in the city you were born and go from there

Vitacheck has a 93% 1 star rating according to trust pilot. It is a consensus with only 2% reported success rate in delivery of documents. Vitalchek defrauded me of $250.

Ridiculous charge Impossible to contact a human Failed to send my information to the State Told me further information was needed but could not tell me WHAT was needed so I had to reach out to the State to find out that Vital Check did not forward the photo of my ID they are a monopoly and they act like it