VitalChekReviews of vitalcheck.com

SCAM SCAM SCAM

Complete scam. Do not use them. They lie and will never refund you

I ordered a birth certificate. It arrived in 3 days. Two days later, another copy of the birth certificate arrived, and my card was charged again. When I complained, I was told I ordered twice and I should have received two receipts. I explained that I had not ordered twice and I did not receive two receipts. They have ignored me ever since.

You will not be able to get ahold of customer service nor will you be able to cancel an order.

I ordered an unofficial death certificate from Santa Clara California. It isn’t supposed to require any additional paperwork. Vitalchek asked for a bunch anyway. When I called to cancel the transaction minutes later, I was told to call Santa Clara directly for a refund. When I asked for them to refund me their fee since they provided me with zilch, I was denied twice. Customer service mentioned sarcastically it’s in the fine print when you place the order. In short, this company sucks.

After asking for copies of every piece of paper in my possession (except for the toilet paper) and refusing to provide me with the certificate requested I still am without what I needed

This company is a scam. I imagine they pay someone off for a government contract so people have to order their vital records through them. Whether you will actually get what you pay for appears to be pure luck. One thing is certain though, if you don't get what you pay for they will still keep your money.

Long Long Long Long wait! I wrote wrong address