VitalChekReviews of vitalcheck.com

Terrible company. USPS says no address exists which lived here 4 years with zero issues ever. When checking order it is all correct. My guess is they relayed my address incorrectly and they say well your SOL, give us the money again. Seems like a scam to force you to just purposely pay again.

Inaccurate schedule from mail delivery reflecting my credit

I paid $83 for VitalChek to obtain the birth and death certificates of my grandparents from a local county government. After I paid, VitalChek informed me I needed to provide legal justification. I sent them all of my own certificates, as well as those of my parents, and my family tree to prove my lineage, as well as the reasons for the request. They informed me I needed a court order - which is simply not true. I called their number, but it sent me around in circles to nowhere. I emailed them, but got a canned response. Finally, I simply called the county government office, who informed me it was no problem. Just fill out a form and send it in, and they'd send me the certificates. Took all of five minutes compared to a month of hassle with VitalChek to obtain nothing and lose $83. Stay far away. They are an unnecessary third party who will take your money and personal information, and that's about it.

If there was a lower number, I would use it. But I guess it doesn't matter anyway, because no-one that could actually make a difference cares....

Horrible it’s been over 30 days and I still haven’t received my expedited documents. Do NOT USE THIS COMPANY.

Total scam. I never completed an order with them and they're still trying to charge me fees. The order was in my shopping cart but I never submitted it, so the card shouldn't have been saved or processed. I never received any product or service from them.

I just filled out a form to get two certified birth certificates from North Carolina, via VitalChek. They automatically charged me $20 for express shipping! I never clicked a box for express shipping. I wanted regular, free USPS shipping!! I want my $20 back immediately! What a rip-off. I've read a lot of bad reviews about VitalChek, and now I've had my own miserable experience. Add to this rip-off is the fact that it will take nearly TWO MONTHS to recieve the birth certificates. I can't believe this is happening in 2026.

The fees listed do not correspond with the actual filing fees for a San Francisco Birth certificate they are greater, in addition to their service fees. The website does not accept obvious formats like PDF's. The instructions are rudimentary and incomplete. once I was in the "vitalchek system" I was advised that an additional notarized document was required; but no form was readily available or provided. So I resorted to downloading the government form required by SF. After all of that, a week later I get an email saying additional docs required. ng 23minutes When I called I had to wait 23 minutes on hold only to speak to a lady who seemed irritated that I had bothered her. she advised me in her own fashion that the required proprietary vitalchek form had to be used and that the official form was not correct. When I asked where this was she said at the bottom of an email. I have now submitted their notarized form and hope I can get my certificate.