VitalChekReviews of vitalcheck.com

Absolute horrible company. $50.00 paid , with a promise of 20-25 business days to receive the item. We are on business day 50 with no movement and they refuse to cancel the order.

NYS outsource site that takes 45 days to get a copy. Not clear on delivery times with fees that are high for ordering online compared to others - not the site to use when you need something quick

I needed a certified birth certificate as I’m living abroad. Vitalchek needed a notarised form (costed an extra $172.50 nzd) then once form was submitted, they asked for even more information, which I couldn’t provide in time. Didn’t get the document before my deadline and extremely disappointed that there requirements weren’t disclosed when placing the order. Feels scammy.

Total scam, take your money and do not deliver. Had to do a chargeback when th my bank due to no customer support

Because I can't leave 0.Never recieved birth certificate, they refuse to refund me its been over 3 months.Scam artists!Avoid at all costs!

My husband needed his birth certificate for state of Maryland. The service was incredibly slow and when it was received, his mother and father's names were misspelled. It was like someone just typed the names in without even checking the original record or comparing to make sure the information was presented correctly. This was a complete scam and everyone needs to know to NOT use this site, but to verify that they are going straight to the state's records.

Should be ZERO stars! I did not receive the marriage license at all. It has been 5 months. Do not use VitalChek go to the source & order directly. they also have many copycat sites. Terrible service, hidden fees, and zero communication. I paid extra for expedited processing and shipping, but my document did not arrive at all. Customer support is impossible to reach by phone, and when I finally got a response, they just blamed the local agency without offering a refund for the extra fees. I called twice & emailed twice & they said they could not do anything. Save your money and deal directly with the government office if you can. Onece I did it through the government office, I got my document in less then a week!

I had a very disappointing experience with VitalChek. They charged my card, but I never received the records I paid for. There was little communication about the status of my order, and getting help from customer service was frustrating. Taking a customer’s money without providing the requested documents is unacceptable. I would not recommend using this service unless you’re prepared for delays and poor customer support.