VitalChekReviews of vitalcheck.com

Wow! WHAT A WASTE OF TIME. Two weeks, an hour on hold, $50 charge, and NOTHING! VitalChek tries to get between you and the state office you're trying to reach, then charge you for it! Keep searching, go DIRECTLY to the state office. It will be FAR CHEAPER AND FASTER than wasting your time with VitalChek.

Worst service ever. I've submitted everything to them they needed weeks ago. I have emailed and called several times and no answer from this company. I was on hold for a hour and they never answered. This is the worst customer service I've ever experienced and it's for something so important as a birth certificate.

25 days later and im still waiting for them to approve it. I don't see how I can vote or use my ID or ssn but these guys can't send me only doc. I bet they want more money. Scam!!!!

I was directed to VitalChek by L A County to complete the process to get my birth certificate. I uploaded the document and after 14 days received a notice from them that more documentation was needed. They requested the same document I had already uploaded. No response from their "socalled" customer service. Horrible! LA County Government website should not be linking them.

Non-existent customer service. Vitalchek is great in concept, but they have taken more than the promised 48 hours for document review (by days??)—don’t reply to emails through their support site and won’t answer the phone. Garbage company

Zero stars: Ordered a copy of my Birth Certificate and just wasting time on hold for hours each time I call. Unfortunately my state i was born in uses this service! Tired of hearing how important my call is. This time I called from work in a attempt that would have them answer, made no difference! Regards

I paid 54.00 to get a birth certificate quickly, and save myself a trip downtown. It never came. No response, just an automatic email. Depolorable.

I placed an order and then uploaded the documents needed to finish the request and received a confirmation of the order on March 11th. Since then nothing else happened, even though the website stated all documents would be processed in 24 to 48 hours. It is now the 17th and still nothing. I have called them and they just say it is delayed in accepting the doucments. They have already taken the money from the account but have yet to process any order. It takes 20 days for the government to issue the birth certificate but they are unable to tell me when they were even process my documents to be able to get on the 20 day waiting list. They have a non refundable processing fee and now I am waiting forever to get my documents. This seemed like a goverment endorsed scam since the link came straight from a California government website.