VitalChekReviews of vitalcheck.com

Like many others never received the both certificate On hold with no pick up. I should have read the reviews. Would love to find the owner and set them straight!!!

Trying to get a second, backup copy of my birth certificate. Uploaded required identification and paid the fee - then got an email that further action required, no details. I keep getting these emails, but no reply to mine in return. And called four times several days apart at different times of day, immediately put on hold and held for over an hour each time. I'll be canceling my order (via Amex), and filed a complaint with the Better Business Bureau in the meantime.

Absolutely the worst company I have ever dealt with. I am on my 3rd month of trying to get a refund for an order they cancelled, then cashed my check and now at least 30 emails and multiple calls later (be prepared to wait 1 hour on hold each time even if you try and call at 11pm when you think no one will be calling) I still have nothing. It is the worst experience with a company I can think of and I have dealt with a lot. GO TO YOUR LOCAL state office and get a birth certificate. Best of luck to you.

My name is incomplete in my daughter’s certificate. Any company providing this service should check their own system and what the parent sent and compare with what the hospital sent. Contact parent if unsure. IT’S the most IMPORTANT DOCUMENT. They did not and instead of offering a correction for free kept trying to blame on the hospital. Information parent have no access or control if something get lost and doesn’t matter BECAUSE we have to type the information correct when submitting the birth certificate at vital check and I typed correctly as confirmed. YOU SHOULD PAY FOR CORRECTION WHEN ONE OF YOUR AGENTS DOES A SLOPPY JOB CHECKING IT.

Michigan.gov recommends vitals for a birth certificate. January 20th I paid vitals 57.00 and filled out the form. It is april 16th I never received my birth certificate or an email of why. I spent an hour on hold with vitals. The company said they would forward the info and get back with me. I asked for a refund and I was told No. I don't recommend this poorly run service.

Bahaha…”legal services” my ass! Just a bunch of low life’s on a money grab before Elon gets a hold of them! GIVE YOUR. MONEY TO A LOCAL CHARITY INSTEAD.

I've paid $100 twice now for a new York state BC and both times I got nothing and you cannot get a refund.

I submitted a request online for my kids birth certificates on April 4th. The company states it will take 1-2 business days to review the uploaded documents needed (Drivers License Front/Back) along with copy of VitalChek Order#. I received an email stating something wrong with my uploaded Docs. I went online to see what the problem was....Nothing. I then called the 866 Number listed and waited patiently for over 1½ hours (Nothing). I had to submit an email to see how to either process order or get a refund. HORRIBLE company & experience with ZERO customer service and no way to follow up on an order. If there were ZERO Stars, that may be too high of a rating.