VitalChekReviews of vitalcheck.com

This is a horrible company. I ordered my birth certiface four weeks ago, as I was attempting to get my real driver's license before the deadline . A month later it still has not arrived, and I missed the REAL ID deadline. I have emailed them five times with no response. I attempted to call them, and after an hour on hold I hung up. Their customer service is horrific. I could have obtained my birth certificate directly through the State , but I though for the extra money it would be worth getting it faster. What a mistake. NEVER USE THIS COMPANY !! I will report them to the State involved !!

I am beginning to think I got scammed by Vitalchek!!! They've got my $$$ and I have NO birth certificate. I can't move forward with pressing legal issues and I can not get ANY response from them. If this is their norm, STAY AWAY!! BTW I am now waiting 54 minutes!! (On hold.)

Yet another company that has a vice grip on consumers. They know it, and don't care. There really isn't another alternative, so you're stuck dealing with them. Expect LONG holds on phone, mediocre service *at best* ( but probably worse ), and poor communication. I knew in advance that I'd have to do verification and send in scans of IDs and documents. The email says to "check the instructions in your oder confirmation." Of course, there are no instructions in the confirmation email. I've called 3 times this week, waiting more than 30 minutes each time. I just had to give up.

This place doesn't even deserve 1 star, but you have to give it 1 to register. Stay far away from this company, it is a bullshit company, and I agree it borders on "Scam". Go directly to your state vital statistics.

Placed an order for a death certificate. Went online to check status. Website directed me to call 866-203-2777. I spent 45:59 minutes on hold. My call was never answered. Emails were never answered. They took my $15.50 search fee and disappeared with it. Scam company.

Paid their service fee and expedited shipping. Got a noice that said it would take a month to ship. Vitalchek doesn’t respond to emails or calls for my order placed. I was satisfied for my first order. They get 100%, be it as it may, for my second order they get a ZERO. Weigh it out, that’s a 50% rating overall. That’s one star by way of grade point. My advice is to either answer the phone in less than a forty minute waiting period or respond to emails in the same day; the email issue is ongoing for several days now.

I ordered my birth certificate and I have not received it. When I try to call it just says you can't speak to a representative because of a system outage. It has been this way for 3 days. I also have emailed them with no response now my mom will miss her real id appointment and will not be able to use the flight I booked for her for mother's day.

Tried to get a birth certificate. It never arrived. I have been trying for 2 years now to get it! No one responds to requests, and still have not received the birth certificate! How can a Gov. agency use such a company that scams people out of money?