VitalChekReviews of vitalcheck.com

This is the most incompetent company l have ever dealt with. We needed a death certificate and we went online completed the requirments and these idiots got it so messed up. They kept wanting more information. After submitting the documents they marked the deceased as requesting his own death certificate. No amount of calling or waiting on hold or emailing did a bit of good. These fools just wouldn't fix their mistakes no matter what documents we provided. Why any state would allow these fools to provide such critical documents is crazy. They are truly TOTALLY incompetent. They need to be shut down and all state contracts pulled from them. We never could get the death certificate and they took our money and never provided anything. And the problem is most states use these scammers and there are no other options. Don't ever use them if you have other options.

Absolutely awful. Stole my money, didn’t send documents, no one answers the phone, nothing. Filed a credit card dispute.

This Company sucks. Never go there. I wanted to expedite a passport application for one of my employees who did not have a passport and needed to get a copy of her birth certificate from New Jersey. We were promised a 4/5 day turnaround and paid extra for special delivery to meet our travel deadline. We heard nothing, chased them up after a week had gone by and then after holding 2 HOURS on the phone we were told that there was a 30/60 day backlog! Thanks to these idiots my Manager cannot accompany me on my business trip and I have lost $1800 in air fares and hotels. I should probably sue them for misrepresentation.

Further documents are required. They do not answer basic questions, but instead simply send us the info pdf again, which does not provide the required information. Repeated requests are now ignored. We are shocked by the poor customer service and will now turn to another agency

Not even one star this company deserves none !!!! I’ve been waiting on the phone 1:23 minutes all ready, is this company for real?

Tried to order a death certificate but when the sent me an email receipt it had the dead persons names messed up. It said call customer service but was on hold for over 35 minutes listening to a recording telling me “your call is very important to us” bla bla bla HORRIBLE CUSTOMER SERVICE, infuriating company to do business with!

Tried to order birth certificate which said it would be $35.50 with free shipping from USPS BUT near the end of application I was forced to pick between 3 options of expedited and more secure shipping with at least $17.50 more in charges. No thank you, rap!sts.

This wasn't what seemed advertised. No ordering of certificates took place, only placing my typed information on a readily available PDF form. Why would I pay to have a company do that, I still need to do all the steps to actually order the certificate. Unfortunately, I don't see any "verifying" either, implied by the advertising. This was a waste of money in every respect. I will discourage others from using this service by posting this information as a review of the misrepresented service (or lack thereof).