Vision Global WiFiOur fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Vision Global WiFi (visionglobalwifi.com) has 402 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 70 reviews with 4 stars · Clear filters
Ed
Only issue is in Siem Reap, Cambodia. Getting 3g instead of 4g. Otherwise, fantastic coverage.
Response from Vision Global WiFiJul 9, 2018
Hi Ed, Thank you for your positive review. In some places where the 4G connection is weak or unavailable, the speed will drop down to 3G speed instead. We are constantly improving our connection so please keep us in mind for your next trip overseas!
customer
Worked well in Spain, with good battery life. The connection was slow at times and kept turning off by itself with inactivity. Overall satisfactory performance.
Response from Vision Global WiFiJul 9, 2018
Dear Customer, Thank you for your positive review. Due to the battery save mode, if you are inactive for a long period of time, the device will go to "sleep mode'. Please keep us in mind for your next trip overseas!
rlv20108
Having WiFi at any time I needed was extremely convenient. Had to keep an eye on the batter life & be cognisant of my on line time. The only time I couldn't connect was when I was riding the train from Verona to Venice, but didn't mind because the scenery was so nice.
Response from Vision Global WiFiJul 9, 2018
Dear Customer, Thank you for your positive review. Please keep us in mind when you travel overseas in the future.
Yoshimi
Overall, I was very satisfied with their service. It was convenient that I was able to pick up and drop off my wifi router at LAX, and their rental price was very reasonable. The only thing was that the wifi connection in Europe was frequently disturbed, but that was not their fault I guess.
Response from Vision Global WiFiJul 9, 2018
Hi Yoshimi, Thank you for your positive review! We use local network but in some places in Europe, the area is only covered by 3G speed or no coverage at all. We are constantly improving our service. Please check our website for any updates!
John O.
Used it in Japan. Set up and connection was easy and it worked really well. Only complaint was the battery life which was about 8 to 10 hours.
Response from Vision Global WiFiJul 9, 2018
Hi John, Thank you for your positive review. Our devices for Japan last between 4 - 6 hours on regular usage. We rent out the external battery as well so please keep it in mind for your next travel overseas.
customer
The service was outstanding. They even called to make sure they had the right shipping address and the person who called was absolutely friendly and professional at the same time. The reason I give it four stars is that I find the internet went down in speed and some days didn’t even work after the 1 GB. I believed to have purchased the unlimited plan. Still has good reception in Canada and worked when we needed it. Thank you
Response from Vision Global WiFiJul 9, 2018
Dear Customer, Thank you for your positive review! When you go over the daily high-speed allowance, it will be throttled down to 2G speed until the next day. Please keep us in mind for your next trip!
Plummo
Great whilst in the USA. Pickup was easy at lax and worked well. Easy set up. No reception in Yellowstone that’s fair but not much in Montana. Once we hit Canada was pretty much useless. So it is good for where there is good coverage but where there is little it is poor. Now the map of Canada shows full coverage we were staying but I can attribute that to t mobile. Global was good.
Response from Vision Global WiFiJun 25, 2018
Hi Plummo, Thank you for your positive review! Since you rented our "Tmobile - Unilmited Max", which only covers the US, Canada will not work at all. Please keep us in mind for your next travel overseas!
EG
Connectivity was relatively decent throughout the entire rental period. There was a period of connectivity issues on the last day of the rental period. Never was able to resolve the issue until I got to the airport. I will still use their service the next time I visit.
Response from Vision Global WiFiJun 25, 2018
Hi EG, Thank you for your positive review. We apologize for the inconvenience we have caused you. Depending on the location, how many devices are connected to the WiFi hotspot, time of the day you are using, the connectivity might be slow. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.