Vision Global WiFiReviews of visionglobalwifi.com

Response from Vision Global WiFiAug 7, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. We apologize if the website was not clear but we offer a different type of "unlimited" service. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiAug 7, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. We apologize if the website was not clear but we offer a different type of "unlimited" service. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJul 9, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. The device you rented from us is "Europe - Unlimited Plus" with up to 1GB/day of high-speed data. We have checked the data usage and on your first day, you have used 1920.19mb. This is the reason you felt that the connection was slow. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJun 25, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. The device you rented from us "America - Unlimited" has up to 500mb/day of high-speed data as described on our website. Depending on how many devices are connected to the WiFi router, the speed might be reduced. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJun 25, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. We apologize for taking your valuable time to solve the issue. We do check the device before shipping it out. We will check with the logistics team to ensure that this will not happen again. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJun 25, 2018

Hi PC, Thank you for your review. We are sorry to hear about your negative experience. We truly appreciate your feedback. We will provide your feedback to the web marketing team to update it on our website. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJun 13, 2018

Hi Tim, Thank you for your review. We apologize for the inconvenience we have caused. It sounds like you have gone over the daily high-speed allowance and it has slowed down. For our "Europe - Unlimited" we offer up to 500mb/day of high-speed 4G/LTE data and slows speed after until the next day. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions.

Response from Vision Global WiFiJun 8, 2018

Dear Customer, Thank you for your review. We apologize for the inconvenience we have caused. In the area such as close to Canada and US borders, suburbs and national parks, the reception might be weak because there is no cell tower close by. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions.