Vision Global WiFiReviews of visionglobalwifi.com

Response from Vision Global WiFiAug 7, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. We have checked the data usage for the device you rented and you have gone over the daily high-speed allowance of 500mb/day for a couple of days. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJul 30, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. Our service offers 4G/LTE high-speed data for most of the countries and it shouldn't be at 1mbps for the speed. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiJul 9, 2018

Dear Customer, We are sorry to hear about your negative experience. We truly appreciate your feedback. The device you rented from us is "America (Verizon) - Unlimited" with up to 500mb/day of high-speed data. It could be that due to the fact that the data usage went over 500mb so you felt that the speed was slow. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiMay 30, 2018

Hi Mitsuko, We are sorry to hear about your negative experience. We truly appreciate your feedback. Depending on how many devices are connected and how much data you use, the battery life might be shortened. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiMay 28, 2018

Hi Jan, We are sorry to hear about your negative experience. We truly appreciate your feedback. You have rented the "America (Verizon) - Unlimited" and this has a 500mb/day limit. Even after the data cap, the speed slows down to 2G speed so that we advertise as "unlimited". If you would like to get a true-unlimited device, we suggest "America (T-Mobile) - Unlimited Max". This does not have a data limit. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiMay 22, 2018

Hello Takaki, We are sorry to hear about your negative experience. We truly appreciate your feedback. You have rented the "America (T-Mobile) - Unlimited Max" and since your rental early 2018, we have upgraded all the devices to provide a better experience for the customers. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.

Response from Vision Global WiFiMay 22, 2018

Hi Tomoko, We are sorry to hear about your negative experience. We truly appreciate your feedback and hope you do give us the chance for your next trip overseas. We would also like to take this opportunity to comment on the data limit. You rented our "Japan - Unlimited" device and this does have a high-speed data limit. In the future, we would like to recommend the "Japan - Unlimited Max" which is a true high-speed unlimited 4G/LTE data. We offer different options for different countries so please visit our website, https://visionglobalwifi.com/price/ for details about the data limit. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions. Thank you again for the feedback.