carla M.
State alla larga
State alla larga! Non chiedete Esta da questo sito. Costa tre volte tanto rispetto al prezzo ufficiale e non vi arriverà niente. Perdete soldi e tempo. Alla larga!
Visa Govassist is listed under Travel Agencies.
Visa Govassist (visa.govassist.com) has 109 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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carla M.
State alla larga! Non chiedete Esta da questo sito. Costa tre volte tanto rispetto al prezzo ufficiale e non vi arriverà niente. Perdete soldi e tempo. Alla larga!
Thomas R.
I applied for a passport on Jan 8th and it still has not arrived. It's April 12th now. I paid $148 and now they are asking me to pay for another one. I am going to try to dispute this with my credit card company. Not only have they taken my money but they have held up me getting my passport by months.
jn
This is scam and not the real gov website.!!!!! Too slow and hard to get yr money back be careful
Janet M.
Do not use this!!! Go to an actual government site!!! You will pay more than twice as much and they have all your personal information. Total scam!!!!!!!
ND
Absolute scam! They are not affiliated with the government and the true .gov site confirms that no 3rd party agencies are authorized to submit passport renewals on your behalf.
Bo K.
Complete scam - run away Pretends to be a government site but steals your personal information and charges for fake fees
Jerry L.
Scam, yes. Collected a fake fee, yes. But the un-nerving part is they have your personal info like your SS number and passport number. This site was passed along to me by an unsuspecting friend and I did not verify. They even have fake answering service that leads you on. I would give it zero star if that was an option. Avoid at all cost.
Christina Y.
I feel genuinely shaken by this experience. I searched “U.S. passport renewal” on Google and GovAssist appeared among the first results. The website looks extremely official, and at no clear point upfront did it feel obvious that this was a private third-party service. I truly believed I was on the official government website. I entered my Social Security number, passport number, and payment information thinking I was completing a routine renewal through the proper channel. Only afterward did I realize this was not a .gov site. What made this more unsettling is that the entire experience felt automated — AI-driven responses, extremely fast replies, and even phone interactions that did not feel human. It creates the impression of efficiency and legitimacy, but it also raises serious concerns about how sensitive personal data is being handled and protected. At this point, I am genuinely questioning the ethical standards behind this business model. When you are collecting highly sensitive identity information, clarity and transparency are not optional. The presentation of this service creates real and foreseeable consumer confusion. I sincerely hope regulators take action to stop companies like this from misleading consumers and exposing them to identity risk.