Ernest G.
Wood working GC
Customer service is VERY helpful!
Response from VirutextoolsDec 18, 2024
Thank you for your comment!

Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Virutextools (virutextools.com) has 121 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ernest G.
Customer service is VERY helpful!
Response from VirutextoolsDec 18, 2024
Thank you for your comment!
Bradcustomer
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been making tools since 1962, that in it self tells of the quality. Update, the bit was sent the following day, top shelf customer service. I’m looking through the catalog now lol.
Response from VirutextoolsDec 18, 2024
Thank you for your comment!
Cesar S.
Once the order was made it was processed quickly and I had an email with confirmation of a delivery date. The tool I ordered is perfect and works flawlessly. Could not ask for a better tool.
Response from VirutextoolsOct 15, 2024
we appreciate it your comment have a great day!
John P.
I got my order very fast
Response from VirutextoolsOct 14, 2024
Thank you for your comment!
Creative Cabinetry, I.
This is a very nicely made machine. The fit, finish and function is excellent. I had purchased a "similar looking" machine on Amazon that I fought with every time I used it. The Virutex machine on the other hand, worked perfectly right out of the box.
Response from VirutextoolsOct 14, 2024
👍thank you
DANETTE
Great customer service helped me find what I needed. shipped as available, good time.
Response from VirutextoolsOct 14, 2024
thank you!
John
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away. Delivery date missed. Packing within the tool inadequate as Velcro strap holding doweller broke and contents bounced around in case. Product fortunately not damaged and quality very good Instruction manual minimal with only pictures showing operation and setup. I expected a $500 tool to have instructions better than an IKEA footstool.
Response from VirutextoolsSep 9, 2024
We are sorry about what happened. You made the purchase on 9/3 and received it on 9/5. It is within a 48-day delivery range, which is what is estimated for deliveries. To compensate you, we will refund the $72.00 to your credit card for the cost of shipping. We will send the instruction manual to your email. We hope that we can count on you as a customer in the future. Kindest Regards
Steven C.
Customer service (Caesar) was outstanding!
Response from VirutextoolsAug 19, 2024
My pleasure Steven Thank you for your purchase have a nice day!