Jacqui E.
Love how quick and easy it is to use!
Love how quick and easy it is to use! Would highly recommend
Digitally furnish any home by AI
VirtualStagingAI (virtualstagingai.app) has 176 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jacqui E.
Love how quick and easy it is to use! Would highly recommend
Steven B C.
I have been using AI for my Real Estate business for the past 9 months, focusing on the downsizing market. With many homes unfurnished after decluttering, I tried several virtual staging services but found them costly. This Virtual Staging company was a pleasant change. The program is easy to use, with a user-friendly interface and the ability to regenerate staging to suit different rooms. However, the room selection is limited, and I wish I could stage all types of rooms. Adding features to pick, move, and place furniture would enhance consistency, especially for staging identical empty rooms. I chose the 150 pictures per month package but am unsure of its value without furniture consistency across different angles. It would also be beneficial to carry over unused credits. Overall, it is a promising service with room for improvement. I also include a disclosure in my listing since I'm unsure how the public and regulators will see AI Staging technology.
Elizabeth S.
Ease of use and fairly good options. Would like to see more room configurations such as living room/dining room combo and the ability to move furniture as sometimes the furniture overran the room. Would also like to be able to flip the furniture to a different wall and choose bed sizes (including cribs).
Raqueal H.
The pricing model is weird but it is a good product. I wish there was more variety with the dining area tables. There's not enough standard designs for average priced houses
Christine E.
Unfortunately this staging did not work for our needs. It was editing flooring and finishes on listing photos. We purchased it on a Thursday and tried to cancel on Monday but so far the bot is telling us we cannot cancel or get a refund. Also there is no way to stage cohesively with the same pieces from different angles. I am hoping I can get a refund, as I paid for an entire year and will not be able to use this service.
Response from VirtualStagingAIMay 22, 2024
Dear Christine, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced. We understand how important it is for the virtual staging to meet your specific needs, and we're sorry to hear that the editing of flooring and finishes did not align with your expectations. Your comments about the difficulty in canceling and getting a refund surprised us. We want to remind you that we offer a money-back guarantee for situations like this. As the bot mentioned, you can process the refund within seconds on the following page: https://www.virtualstagingai.app/refunds. Sometimes, if your account is not identified, we prompt you to reach out via email. Unfortunately, I was not able to find a subscription associated with your name in our system. Therefore, I would encourage you to reach out directly to [email protected]. We are committed to resolving this issue promptly and ensuring your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust. Best regards, Alex from the Virtual Staging AI team
Peter H.
I recently subscribed to Virtual Staging AI's image editing service, and I must say that it has been one of the worst experiences I have ever had with an online platform. This company's practices are deceptive, and their service is utterly disappointing. Firstly, their subscription plan is incredibly misleading. I signed up for a plan that supposedly allowed me to edit 6 photos. However, I quickly discovered that simply attempting to edit an image, regardless of whether I downloaded or used the edited version, resulted in a deduction from my plan. This is a blatant misrepresentation of their service, and it's clear that they are more interested in exploiting customers than providing a genuinely useful product. Moreover, the quality of the edited images is laughable. The company's advertising promises stunning, professional-grade results, but what I received was far from that. The edited pictures were subpar, and in some cases, worse than the original images. It's evident that their AI technology is not nearly as advanced or effective as they claim. To add insult to injury, when I attempted to request a refund, I was met with resistance and ignorance. The company seems to have no interest in customer satisfaction or addressing legitimate grievances.
Response from VirtualStagingAIMay 6, 2024
Hi Peter, I'm truly sorry to learn about the difficulties you've encountered. Unfortunately, I couldn't locate a purchase linked to your name in our system. However, we do offer a 7-day money-back guarantee for customers who are dissatisfied. Additionally, you have the option to trial images with a watermark before committing to a purchase. Our virtual staging plans are structured with a specific number of uploads. For instance, selecting a plan that includes 6 images allows you six uploads. With these, you can generate an unlimited number of variations in room types and styles, and also benefit from unlimited downloads. I encourage you to contact me directly at [email protected] so I can address your case personally. We can arrange for a refund and discuss your experience in detail, as your feedback is crucial to our continuous improvement. Best regards, Alex
Consumer
So incredibly easy to use and beyond professional. This is a real game changer for my real estate listings and practice in general!!
Trevor K.
Wow! I am VERY impressed with this company and the quality of the images they enhanced for me! Their tech furnished a few unfurnished rooms, they look amazing, and most importantly made my phone ring! The customer service / support is also amazing! Thanks again for all of your help!