VirtualShieldBrowse the web with confidence and protect your online identity with VirtualShield. Our comprehensive solution includes VPN, identity protection, malware & antivirus protection, fast speeds, and anonymity for all-around security and privacy.
VirtualShield (virtualshield.com) has 171 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Customer
My tech support contact (Tom) was super responsive in trying to help with my issue and even followed up to ensure I was all set. I first did a chat and then the person with whom I was chatting forwarded my issue to my tech support contact and he was great! The follow up was over multiple days. Definite 5 star experience!
Kim S.
Fernando did an excellent job showing me where to find and correct the issue I had. The app had changed since last download upgrade. Thank you Fernando
Diane
Love the service and the protection from it...if problems come up....they are there to assist
wildblueangel
Had a custom issue,Sarah helped me out perfect!
Rita S.
I have used Virtual Shield for several years, primarily for internet browsing privacy. Recently had an issue. I had disconnected my computer, printer, etc from outlets for a week long vacation. Upon return and hook up the computer had stopped communicating with my wireless printer. I figured out the enabled VPN was the issue. Virtual Shield support chat quickly put in a ticket for me and Tom promptly replied via email with the steps to restore communication between devices. I have also upgraded to Virtual Shield Security. Previously I had used WebRoot which was not compatible with Virtual Shield. It's also a better deal using just one company for security needs.
Olancho Construction y D.
Fernando answered quick efficient and prompt manner, he solve my problems in the right manner. Happy to use Virtual Shield.
Katherine H.
Honestly, Amanda patience and knowledgeable. Grateful for her help. May your company continue to be successful!
Susanna
When there is a problem they are on the spot and try their best until the issue is solved! Thank you
Response from VirtualShieldAug 10, 2025
Thank you for taking the time to leave a review. We're thrilled to hear that our support team was able to assist you effectively. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
