VirtualShieldReviews of virtualshield.com

I have used Virtual Shield for many years. They have the best customer service BAR NONE. They actually have real live online service people that type back to you, and if they can't help they have a site to request a call, and they actually call you. I had updated my MAC to 2026 & had to regenerate a key. I didn't know how and they had Henry call me. He walked me through it. It was a simple process and I was up and running fast. I prefer to use a VPN. With all the scams online it's best to protect yourself. Thank you Virtual Shield.

I couldn't connect to any server for some reason. I sent an email, and within 3 minutes, a technician got in touch with me and sorted the issue I had. Fantastic, fast, reliable service!!

Amanda was extemely helpful and courteous and my satisfaction is beyond exceptional! VirtualShield is a very valuable tool in my electronic privacy and security. I have been a happy customer of five years now. Thank you!!!

Great product! Easy to use app and it works fast and as promised. Great customer service by Amanda by the way. If you are looking for a VPN look no further.

Amanda was very helpful in assisting our reactivation. Thanks for the good work!

The Technician I communicated with(Amanda) was courteous, knowledgeable, and friendly. She was able to walk me through Regeneration myVPN Key, to reestablish a secure connection. Great job, thank you Amanda!

I have used Virtual Shield for about 3 years now, and have never had a problem getting & staying connected. But today I tried everything I knew to do and nothing worked. It kept telling me that work online was exposed. I was getting a bit frustrated and was sure that I would have trouble finding help since it was a Saturday morning between Christmas and New Year's. But when I clicked on a chat-box on their website I was greeted by a nice lady named Olivia who helped answer my questions and assured me that the company knew about the temporary outage of service and were working to repair it. In fact, I was still chatting with her a few minutes later when she informed me that the problem had been resolved. She asked me to try to connect again and, sure enough, success. Thanks, again.

Thank you VirtualShield for expedient, courteous, and professional customer service. Your service agent Amanda 1, investigated my concerns and completed the necessary adjustments that will accomodate my upcoming 2026 2yr. plan renewal.