VirtualShieldReviews of virtualshield.com

I was initially frustrated with VirturalShield, as I am out of the United States, but their A+ customer support stayed with me until every single one of my issues was resolved and now the product works seamlessly.

I've been using VS VPN since 2020 and I absolutely love it. I recently had a issue regarding connecting to certain countries and my answers were quickly and professionally answered by Tom. It's refreshing that VS uses highly skilled workers and boy do they know their stuff! Tom was like talking to an engineer, not a typical level one or two help-desk type. His knowledge of the VS products was unmatched. I had a legacy version of VS so I upgraded and Tom was able to give me a life-long 70% discount since I was a long term customer. It's really unique to find a tech company with any customer support worth a darn, it's exceptional to find one running like Virtual Shield where they actually care and are quite responsive! So thank you Tom and Virtual Shield for being a truly awesome company! - Darryl

Olivia is a superstar she was very helpful and patient

Very good service , good product I am a long term customer

Been with VS for several years and thanks to a breech, pardon my sarcasm, when my autopay came I got a text they declined the payment. I went into PANIC mode and I chatted with Pearl and we got it resolved in a matter of minutes! Great service! I recommend everyone get on with VS they are TRUSTED and value their customers!

Pearl, the lady that assisted me was the most professional person I have chatted with in quite a while now. Please commend her for her work, she is truly an asset to your company.

Thomas helped me super well. It was fast and to the point but also very informative. It was the best back office experience I have had so far in my life and I have been in tons of them. Great Job Thomas

Thomas and Henry were extremely helpful and understanding. These two men are a 5 star asset to Virtual Shied. I can not thank them enough. May the Good Lord bless them and your company. Regards, M. D. Myers