Virgo BoutiqueReviews of virgoboutique.com

Awful returns process where they claim you didn’t send it back even though it cost me £18 to return . Looks like it’s £96 worth of returns stuck at customs . I’ve contacted yes you on numerous occasions but being ignored. Will contact my bank for a refund . Do not buy off this company

Ordered drawstring waist dress size 10/12...it was more a 14 ..so loose fitting..didnt like the material. Too flimsy and dont know how it would wash well..decided to return only to be told it would cost me 13.99 to return by royal mail and you need to go online and fill in a customs form..baring in mind i already paid 7pd for delivery..i decided not to pay anymore money for this dress and gave it to a family member..if you live in scotland just bare in mind the cost of returns..waste of money.

I ordered two track suits. They were both supposed to be size 14. When I tryed to return the one that was two small. I was told it would cost me 15.75 the track suit was only 35.00 you are lead to believe it will cost €4.95 this is not true. There customers services are absolutely awful. So if you order and you don't like it and it cost you 15.00 there attitude is tough you just have to keep it or lose your money. BAD COMPANY.

Just got my orders, first time ordering off this site. What a waste of money... The all in one set is bigger fitting the way it hangs off my body it makes it look so big and iam a 12-14. I also changed a lucky dip bag read a good review so said id change it. Got a horrible black light jumper with the high neck eh who wears them anymore plus I can't wear them it restricts my breathing and... dont even see it on there site only nice clothes. Seem lots of things was going to get next but 100% will never buy off this site again.

I contacted Virgo Boutique about a sizing issue, but the customer service was disappointing. The staff member I spoke with was dismissive and came across as condescending, and didn’t seem to properly listen to the issue being explained. Being told this had “never happened before” felt unhelpful and dismissive. I’ve also asked multiple times on social media about petite sizing and never received a response. While there’s a strong focus on engaging with customers publicly, that hasn’t been my experience when actually trying to get support. Overall, not a great customer service experience.

Cheap products, such a shame 😕 Returned everything. Two stars because the refund was prompt, although I did have to pay delivery to receive the products and to also then to send them back 👎

Disappointing Is it a different product that was advertised? What I received were products of poor quality, variation in colour, fishy/ chemical smell, see through material, worn out bobbly knitwear and out of shape garments . Like something hanging in wardrobe for years. In all I purchased 8 items over 2 orders. I thought unlucky with first order as the quality was questionable but my second order is a disgrace! . I rarely do reviews but I am so disappointed with the items I received in my last order. The videos and pictures show fabulous stylish clothes , hats off to technology because what I got were rags. I would not recommend.

Very poor quality of clothes. I'm really disappointed, shein have way better quality and true to pictures clothes. I felt fooled when I got my order. Thin fabric, bad quality. I do not recommend it at all!