Virgo BoutiqueReviews of virgoboutique.com

Really bad experience, all of the clothes i ordered didn’t fit as were either too large or too small despite being same size. Returned within correct timeframe and have just received the parcel back due to posting issues as it’s now considered to be the EU. Complete waste of money and this returns policy should be highlighted if you are from the UK when purchasing . Will avoid in future.

Nice playsuit. Needed to send one item back but the price of postage from the uk is not worth it in the slightest, the cn22 form is also annoying as I completed two online but it doesn’t work when getting to the post office. Needs to be a better more affordable way for people from the UK to be able to return, this is how Virgo will make most of their money, knowing people from the UK won’t bother returning.

I contacted Virgo Boutique about a sizing issue, but the customer service was disappointing. The staff member I spoke with was dismissive and came across as condescending, and didn’t seem to properly listen to the issue being explained. Being told this had “never happened before” felt unhelpful and dismissive. I’ve also asked multiple times on social media about petite sizing and never received a response. While there’s a strong focus on engaging with customers publicly, that hasn’t been my experience when actually trying to get support. Overall, not a great customer service experience.

Cheap products, such a shame 😕 Returned everything. Two stars because the refund was prompt, although I did have to pay delivery to receive the products and to also then to send them back 👎

Disappointing Is it a different product that was advertised? What I received were products of poor quality, variation in colour, fishy/ chemical smell, see through material, worn out bobbly knitwear and out of shape garments . Like something hanging in wardrobe for years. In all I purchased 8 items over 2 orders. I thought unlucky with first order as the quality was questionable but my second order is a disgrace! . I rarely do reviews but I am so disappointed with the items I received in my last order. The videos and pictures show fabulous stylish clothes , hats off to technology because what I got were rags. I would not recommend.

Very poor quality of clothes. I'm really disappointed, shein have way better quality and true to pictures clothes. I felt fooled when I got my order. Thin fabric, bad quality. I do not recommend it at all!

You get what you pay for, cheap clothes. Do not attempt to return anything as they do not refund and will tell you they never received item. No proper customer service either. I've bought a lot of items from them but will no longer shop with them due to the BS they spin about returns. Stay away.

The clothes always look so beautiful online but they just never seem to suit me. I am 5ft3 and the clothes genuinely are a bad fit for petite people. Quality just isn't the same as a couple of years ago. I am so sorry to say this but I will not be buying from Virgo Boutique any longer.