kp
Great product
Great product! Great service, Jeff was extremely helpful !

Virgin Packaging LLC is a leading packaging & printing manufacturer company. Our leading products are packaging boxes, bags, tags, bottle neckers, catalogs, clings, flyers and much more..
Virgin Packaging LLC (virginpackaging.com) has 93 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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kp
Great product! Great service, Jeff was extremely helpful !
Jessica G.
Customer service was excellent. Jamal was very informative on when our reverse tuck end boxes would be processed and shipped. Any time we needed to reach out to him, he responded quickly and answered all of our questions thoroughly. A downside is that since they are shipped from overseas, the packaging they arrive in is pretty beat up. The once square, corrugated boxes arrived soggy and misshapen. Thankfully this didn’t do too much damage to the tuck boxes inside, though there was some damage. Several of our tuck box flaps were ripped/torn off. We are also going to request that if possible next time when we order from them if they could perhaps bundle our tuck end boxes into smaller bundles (for example, 400 tuck boxes were stuffed into one plastic bundle causing them to shift around in their shipper box. If maybe in a bundle of 100 it would be tighter and cause less shifting?) Overall, we are pleased with our experience and quick turn around. They have never gotten our order wrong and we are always pleased with the results of the print! Everyone is super friendly and they make sure everything is correct prior to processing the order.
fruitbasket
Confusing Customer Service I went on the site to ask a few questions about their Postage Boxes. Me and John(A employee I assume) were having a decent conversation about the item. I saw that they only had 10 reviews on this site and asked John(He said that they had been in the printing business for 7 years) I wanted to do some more research about their company but when I looked online I only found this site with their reviews. Once I asked for pictures of the product I found one that was on another printing site. Then the last question I asked John was why I could order 5 boxes when he said the minimum was 100. Right after that he kicked me out the chat. He also asked for my name and email address(I regret giving it to him so I changed my password) and wanted my phone number too. So all I'm saying is just to be careful on this site! I have no idea if it's legit or not. So my solution to you if you need custom packaging: 1. Find another site 2. Buy a Bulk of Boxes on Amazon, Buy stickers(of your logo) and items to make your boxes more customized 3. Try out Virgin Packaging I don't recommend the third option because I've been talking to John for about 20-30 minutes only to get kicked out of the chat. This was a massive waste of my time but I apologize if the company actually is legit and John was just having a bad day. Have a Good day/ Night everyone! Thank you for reading my concerns
Response from Virgin Packaging LLCAug 23, 2022
Hello Fruit Basket, I am so sorry to hear that. I hate not satisfying every single person that CHAT with us. Please email us directly, we'll investigate this matter & do everything possible to make it right for you. Thanks Kind Regards, Virgin Packaging USA
TT
Excellent product, timely and good communication! Would definitely do business with them again...
Natural S.
Great service and very helpful throughout the process. Happy with quality of printing!
Response from Virgin Packaging LLCOct 25, 2021
Thank you for the feedback Natural Scientifics. We always work hard to make our customers happy with the quality of our products & services. We look forward to working with you again.
Hannah S.
Terrible quality, terrible customer service. They've stopped talking to me now. I've tried their sales email, and others and they're not sorting my problem.
Response from Virgin Packaging LLCOct 22, 2021
Hello Hannah, I am so sorry to hear that. I hate not satisfying every single person that work with us. Please email us directly, we'll do everything possible to make it right for you. Thanks Kind Regards, Virgin Packaging USA
bobbiejansew
The boxes I ordered are very good quality. The rep, Max, helped make the ordering process so easy. Once I ordered the boxes, it was less than a week for delivery. I am very happy or ordered from Virgin Packaging
Response from Virgin Packaging LLCOct 22, 2021
Bobbie Jan Sew, thank you for the feedback. We always work hard to make our customers happy with the quality of our products & services. We look forward to working with you again.
John
We have printed multiple projects with Virgin packaging with great results and pricing.Max our contact has been absolutely wonderful in helping with design and set up and promised delivery each and every time.
Response from Virgin Packaging LLCOct 22, 2021
Hi John, Thank you for your five-star review. We're thrilled to hear you had such a positive experience - your enthusiasm means a lot to us! It's fantastic to see you're pleased with our design services and prompt delivery. We're excited that you had a top-notch experience with multiple projects. We hope our packaging materials meet your needs and look forward to serving you again in the future! Kind Regards, Virgin Packaging USA