Virgin Packaging LLCReviews of virginpackaging.com

They was suppose to send me a refund ,, they sent fake documents to me and said they sent it off .. I order boxes from them in Feb 25,2026 and it April 21,2026 still haven’t seen anything Like said before run the other way .. fast

Scam. Missed deadlines, failing to respond to emails and enough was enough with ‘Muhammad’ who was more interested in getting money than what our needs were. There are thousands of companies out there that will show you true customer support outside of this fake one pretending to operate in the US

SCAM ALERT! These guys took thousands of dollars and never delivered. They reply to one-star reviews to save face like they are helping, In fact, they do not care or even answer their phones or emails. I still have no product several months later, they even went as far as to block my number. It's pretty clear that they strategically formed their LLC in Delaware where they do not have to legally reveal the members of the LLC. They have positioned themselves to not have to be accountable. This has been a real disaster. As a result, we lost our biggest client on a fail-to-deliver project where we were completely embarrassed. We are an upstanding company that pays our depts. The least you can do is GIVE OUR MONEY BACK VIRGIN!!!!!

WARNING!: These guys are scammers. They will be glad to take your money up front and do not complete the job. I have been taken on two jobs now. The last job they just cancelled production and said, "We are unable to do that." Even though they bid it, I signed off on the proofs and promised me how great it was going to be, I am still months without any work I paid for. They sent me back a small, SMALL fraction of the thousands of dollars they took. I am still without either print job. If you don't believe me about how bad their service is. please look at their replies to 1 star experience customers. They argue and put blame other places or call them a lier. They WILL Steal from you! And if you read their response “email us directly” what a joke. They have blocked all of our numbers and the owner is a coward and won’t respond to any emails. Just give us our money back. You literally stole money from us if you want to make it right send the money back. You delivered nothing. We got scammed I get it but don’t come on here and pretend we didn’t get scammed. You then reply to my review and ask me to "email you directly". You do not answer and have blocked our phone numbers or if we do get through, Lamar hangs up right in our faces. Please just return our money, you produced and delivered NOTHING 5 months ago. I have never been so scammed out of money in my life.

Contacted this company today looking for more information on placing an order so I thought I would call up. The guy on the phone was mixing English with a different language and also mumbling. Once I gave the dimensions for the box I was looking for he said something and then hung up on me. I won't be ordering through this company

This company is a scam. They promised an order by a certain date and then I noticed my shipping date was like a week after promised so I cancelled the order. "James Scott" promised that I would get a full refund and that was a month ago now and nothing has been refunded. "James Scott" never returns my emails and then when I call into the number they say that they will let James know to call me back and never does. Scam company and highly recommend to not use.

Confusing Customer Service I went on the site to ask a few questions about their Postage Boxes. Me and John(A employee I assume) were having a decent conversation about the item. I saw that they only had 10 reviews on this site and asked John(He said that they had been in the printing business for 7 years) I wanted to do some more research about their company but when I looked online I only found this site with their reviews. Once I asked for pictures of the product I found one that was on another printing site. Then the last question I asked John was why I could order 5 boxes when he said the minimum was 100. Right after that he kicked me out the chat. He also asked for my name and email address(I regret giving it to him so I changed my password) and wanted my phone number too. So all I'm saying is just to be careful on this site! I have no idea if it's legit or not. So my solution to you if you need custom packaging: 1. Find another site 2. Buy a Bulk of Boxes on Amazon, Buy stickers(of your logo) and items to make your boxes more customized 3. Try out Virgin Packaging I don't recommend the third option because I've been talking to John for about 20-30 minutes only to get kicked out of the chat. This was a massive waste of my time but I apologize if the company actually is legit and John was just having a bad day. Have a Good day/ Night everyone! Thank you for reading my concerns

Terrible quality, terrible customer service. They've stopped talking to me now. I've tried their sales email, and others and they're not sorting my problem.