Viral LightsViral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.
Viral Lights (virallights.com) has 281 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jayde R.
i haven’t gotten the lights yet they have taken a long time to ship, i haven’t gotten any emails about when they are coming or anything so kinda starting to wonder what’s going on?
Response from Viral LightsDec 23, 2021
Hi Jayde, thank you for reaching out! We would be more than happy to personally check on that for you. Would you mind sending us your order information at [email protected], so we can take a look?
Bastien L.
Good product. Fast shipping. Super customer service!
Response from Viral LightsDec 14, 2021
Hi Bastien, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
Grace Villarrial -.
I like these lights because they come with a long strip for a great price. These lights are so much worth the price for how smart they are to give the axes to control them with your phone or to be a Bluetooth device.
Response from Viral LightsDec 6, 2021
Hi Grace, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
Xavier G.
A very colourful way to give some life to your rooms, over all a really great product! Easy to install and relaxing to watch.
Response from Viral LightsDec 6, 2021
Hi Xavier, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We hope to see you again soon!
Flo
I LOVE VIRAL LIGHTS
Response from Viral LightsNov 3, 2021
Hi Flo, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. Hope to see you again soon!
Vanessa C.
I like how the lights are long but one thing I don’t like is that it took long to come
Response from Viral LightsNov 14, 2021
Hi Vanessa, thanks so much for your review! We're so glad that your experience with Viral Lights was good and we love the feedback! We're constantly looking to improve overall shipping times and do our best to reduce delays.
Natasha W.
My order took 4 weeks to arrive, I knew it would be a bit of a wait and I was starting to get worried as I saw some bad reviews but I emailed then and they responded immediately with a shopping update. My lights arrived yesterday, within their 30 day time frame. Well packaged, my order was correct and the lights look lovely Thank you!
Response from Viral LightsNov 3, 2021
Hi Natasha, thanks so much for your review! We're so glad that your experience with Viral Lights was great. We're always happy to provide shipping updates and are committed to providing a full refund or replacement if anything were to happen. Hope to see you again soon!
Shelbie L.
I received a uk or us plug instead of Australian but that’s okay I messaged the team and it’ll be fixed 😁😁❤️
Response from Viral LightsOct 22, 2021
Hi Shelbie, thanks so much for your review! We're so glad that your experience with Viral Lights was awesome. We'll get you that plug as soon as we can!
