Andrii A.
Weak Data
Weak data on Keyword Research!
Response from Viral LaunchOct 30, 2018
Sorry to hear we didn't meet your expectations! Please let us know if there is anything we can do to improve at [email protected].

Viral Launch has closed down
Viral Launch (viral-launch.com) has 216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · Charlottesville, Virginia
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Administration & Services · Virginia Beach, Virginia
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Administration & Services · Richmond, Virginia
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216 approved reviews, newest moderated first
Andrii A.
Weak data on Keyword Research!
Response from Viral LaunchOct 30, 2018
Sorry to hear we didn't meet your expectations! Please let us know if there is anything we can do to improve at [email protected].
David
The Product Discovery and Market Intelligence tools aren't the greatest. There are lots of results that are too similar with each search conducted. Also, my product failed to generate any real momentum during the "launch" phase. Immediately afterwards, it began sliding down in the rankings again despite efforts at maintenance. This resulted in nothing but lots of lost money on giveaways. Finally, I can't say the greatest things about their customer service as they refused to give me a refund on the basis that I had "used their product too many times". All I did was use the number of searches I was allocated under my monthly subscription. In closing, this business needs to put lots of work into improving their offerings. I think there are better options available to those looking to sell on Amazon.
Response from Viral LaunchNov 19, 2018
Hi David, Thank you so much for your feedback. We always encourage users to take advantage of our free launch coaching services to ensure the highest level of success for your business. I know we discussed this separately, but we do offer a free trial for each product and allow monthly subscribers to cancel at any time. If there is anything we can do to help you succeed in your Amazon business, please let us know. Thanks again for sending over this feedback.
Tod M.
The Viral Launch team DEFINITELY provides value! They go above and beyond with their customer interaction and service as well as all the services they provide. Wow. I am impressed and wish more companies were as 'on their game' as Viral Launch. It's refreshing and enjoyable to work with a company like VL.
Response from Viral LaunchOct 30, 2018
Thank you so much for the kind words! I'll make sure the team sees how pleased you are with their service. Good luck in your Amazon business!
Casey K.
A must have software for selling on Amazon. Viral Launch has built a solid software that is a one stop shop. The services make selling on Amazon a breeze. Software to find profitable products, help with listing products, product photography. Not to mention Viral Launch was created by Casey Gauss, one of the most down to earth people around. His vision is reflective in the product and in how fast Viral Launch is growing. Worth every penny.
Response from Viral LaunchSep 18, 2018
Thanks for the kind words! Casey is an amazing CEO and we're very fortunate to have him. He loves to make a difference in the lives of others, including our customers and their Amazon businesses! I'll make sure the creative teams, product teams, and Casey see your feedback. We wish you continued success in your Amazon business!
Alexandru Dominique B.
The best tool I had used so far!
Response from Viral LaunchSep 18, 2018
Thank you for your feedback! We are thrilled to be part of your Amazon success!
Milton J.
I like VL especially Cameron...he’s the best explaining step by step all what the new FBA sellers need to know and he gives us many tips in advance for us to be prepare. He is down to the earth and he knows what he is talking about!
Response from Viral LaunchSep 18, 2018
Thank you! We think the world of Cameron too! And we'll make sure he sees your feedback. Best of luck in growing your Amazon business!
Martin M.
I wish the KW research tool & market intelligence will be available on EU market soon.
Response from Viral LaunchSep 18, 2018
Thank you for your feedback! I'll make sure that feedback gets back to the product team!
Francisco R.
Must make customers aware of the latest rule changes for sellers on Amazon.com in reference to Launches i.e. anything beyond a 20% discount will render all Viral Launch (VL) coupon participating purchases as "unverified" reviews. VL launches renders a minimal impact to buyer confidence. Sales (+) unverified reviews does not (=) 1st page results anymore therefore, launches should be at a price responsive to its true value $150 MAX!!!
Response from Viral LaunchSep 18, 2018
Thanks for your feedback! It sounds like there is some confusion on the purpose and method of launching products through Viral Launch and how the Amazon ranking engine works. Reviews have never been part of the Amazon ranking algorithm. Reviews serve as social proof for the quality of a product and therefore aid in converting sales. In addition, launches from Viral Launch have never included review service, but have and still do, contribute to increase in ranking, especially when working with one of our coaches. This advisory service is free to all customers and can help to advise on strategy for your listing. So if you're interested in increasing rank for targeted keywords, we would be happy to advise you at [email protected]. We have many happy customers from this service, which is and has always been entirely separate from reviews. In either case, we hope you have continued success in your Amazon business!