Annalisa R.
The service assistance is one of the…
The service assistance is one of the most effective that I have know. The answer promptly and are very willing to solve any issues. highly recommend the brand

VIOLETTE_FR is a multi-category beauty brand founded in 2021 by the industry-beloved French makeup artist, Violette Serrat. At its heart, the brand celebrates one’s authentic self, encouraging individuals to thrive through creative expression. VIOLETTE_FR aims to redefine our relationship with beauty, eschewing the toxic pursuit of perfection for the French philosophy that beauty should not conceal but rather enhance confidence in our unique traits. Violette’s approach balances the bold with the ‘au naturel’, bridging the gap between the minimalist and beauty-obsessed. Empowering everyone with innovative, easy-to-use formulas—these coveted tools help us express moods, nurture imagination, and rediscover self-love.
VIOLETTE_FR (violettefr.com) has 190 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Annalisa R.
The service assistance is one of the most effective that I have know. The answer promptly and are very willing to solve any issues. highly recommend the brand
Maj
Violette fr has beautiful and high quality makeup and skincare. As an artist, I enjoy the visually satisfying clever colors, she uses. Always something special in formula and nuances. Visually beautiful containers. Boum Boum Milk saves my sensitive skin, Lip Nectar is brilliant as a moisturizing lipstick that becomes a pretty stain. Balm Amour I never wish to be without. Luckily the faint scent in these products doesn’t bother me. I could continue writing about all the wonderful products. The only problem for me is that the Ethyl Vanillin in some of the products make me feel nausea and I have had one skin reaction. But since the costumer service is so excellent, it’s never a problem. Shipping to Denmark is surprisingly fast
Seetha B.
This is really my aesthetic of makeup. I align with violette fr’s ethos, but rarely does a brand truly align with it themselves. I found their items to be great quality, the plume eyeshadows and blush being superb. I am looking forward to trying more of the brand. Customer service is very receptive and kind. Just the right amount of professionalism and warmth
Sue K.
Violette_Fr. makes a Bisou Balm (lipstick) in exquisite nuanced colors which brighten my face. With a smooth finish and a long lasting stain, I’ve become a fan in a short time. I can put this one on in the dark and still look great! Having lunch with a friend (very fashionable, she is)I commented on the subtle tint that stayed on her mouth throughout our meal. I ordered my Violette_Fr. as soon as I came home. I love the way it wears🩷. After wearing Bisou Balm for a short time I ordered 6 more-as gifts for friends. Equal to your product is your customer service. I was sent the wrong color on my latest order and wrote to C.S. to inquire how to get the correct one. E.Z…P.Z…they sent the correct shade out-ASAP-and I sent back a photo of the lipstick received. In a time when things are sped up by technology, but no human contact is made, I feel like a valued customer with Violette_Fr. Outstanding product and customer service! Thank you for your attention to these important details.
Pippa S.
Quick, friendly and helpful customer service. Definitely top tier experience!
Gracia F.
Me atendieron fenomenal y rápidamente por un pequeño problema en la entrega. Los productos me han gustado mucho. Es la primera vez que compro y repetiré
Emmy
Amazing company! I had an issue with a bottle not functioning properly. The product was amazing, but the bottle was malfunctioning. Even though I didn't purchase it directly from them, their customer service promptly resolved my issue. They absolutely didn't have to do that and, in my opinion they went above and beyond. Next time I will just order directly from Violette.
Clara
I have tried most of their products and absolutely love them. My last order I received the wrong shade of blush, I contacted them and immediately they shipped the correct one. Customer service was very professional and hassle free. I recommend this brand 100%.